Resolved -
Start time : 28/11/2023 09:30 UTC End time : 28/11/2023 10:20 UTC Service impact : Support was temporarily unreachable by phone Root cause : An incident on our provider’s side caused the issue. Our technical teams resolved the issue. All impacted services are now operational.
Nov 28, 13:40 UTC
Monitoring -
Support is reachable by phone since 10:20 UTC. Our teams are currently monitoring the situation.
Nov 28, 10:45 UTC
Update -
Our teams are currently working with our provider to solve the issue. Update will be posted as significant progress is made.
Nov 28, 10:10 UTC
Investigating -
Start time : 28/11/2023 09:30 UTC Service impact : Support is temporarily unreachable by phone Workaround : The Help Centre: https://help.ovhcloud.com remain accessible, you can create your tickets from there. Also, you can use our Live chat to reach us. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Nov 28, 09:56 UTC