OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Control panel & API || Control panel Operational
EU Operational
CA Operational
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - Start time : 15/03/2024 08:00 UTC
End time : 15/03/2024 12:46 UTC
Root cause : Overload on gateway
Our technical teams resolved the issue. All impacted services are now operational.

Mar 15, 12:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 15, 12:40 UTC
Investigating - Start time : 15/03/2024 08:00 UTC
Service impact : The emails sent is delay. You may expect to receive emails with an approximate delay of 90 minutes after their emission. You may not receive the validation code in time.
Ongoing actions : Investigating Our technical teams are working on the issue.
Update will be posted as significant progress is made.

Mar 15, 11:09 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 12:47 UTC
Verifying - Verification is currently underway for the maintenance items.
Feb 15, 13:45 UTC
Scheduled - Dear customer,

As part of our policy of continuous improvement and with the aim of offering you the best solutions in sovereign and secure environments, our teams recently migrated the last lines using Easy PABX and Mini PABX to our CCS solution (Contact Center Solution).

This means that the entire telephony functional scope is now available on the V6 manager.

As a result, we have scheduled the closure of Manager V4 for VoIP customers for Thursday 15 February 2024 at 13:00 UTC.

You can find guides to help you use your services on Manager V6 on the following page : Phone and Fax - OVHcloud

Thank you for your understanding.

Feb 14, 17:59 UTC
Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 06:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API offer.

This may temporarily affect functionality.

Start time : 14/03/2024 05:00 UTC
End time : 14/03/2024 07:00 UTC
Service impact : A few second of downtime
Service improvement : In order to maintain continuous improvement of our databases, we are doing a version upgrade on MySQL.

Thank you for your understanding.

Feb 19, 23:30 UTC
Mar 13, 2024

No incidents reported.

Mar 12, 2024
Completed - The scheduled maintenance has been completed.
Mar 12, 07:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API offer.

This may temporarily affect functionality.

Start time : 12/03/2024 05:00 UTC
End time : 12/03/2024 07:00 UTC
Service impact : A few second of downtime
Service improvement :In order to maintain continuous improvement of our databases, we are doing a version upgrade on PostgreSQL.

Thank you for your understanding.

Feb 19, 23:30 UTC
Mar 11, 2024
Completed - The scheduled maintenance has been completed.
Mar 11, 10:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API offer.

This may temporarily affect functionality.

Start time : 11/03/2024 09:00 UTC
End time : 11/03/2024 11:00 UTC
Service impact : A few second of downtime
Service improvement : In order to maintain continuous improvement of our databases, we are doing a version upgrade.

Thank you for your understanding.

Feb 19, 23:30 UTC
Mar 10, 2024
Resolved - Start time : 10/03/2024 12:00 UTC
End time : 10/03/2024 20:45 UTC
Service impact : Customers weren't receiving an e-mail when trying to create a new account or trying to re-install an operating system on their server
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.

Mar 10, 21:04 UTC
Investigating - Start time : 10/03/2024 12:00 UTC
Service impact : Customers aren't receiving an e-mail when trying to create a new account and trying to re-install an operating system on their server
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Mar 10, 14:14 UTC
Mar 9, 2024
Resolved - Start time : 09/03/2024 07:00 UTC
End time : 09/03/2024 13:00 UTC
Service impact : Support was temporarily unavailable via the live chat
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.

Mar 9, 16:46 UTC
Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.