Investigating - Start time : 10/05/2022 12:00 UTC Service impact : It is impossible to add a U2F security key when activating the double authentication since the last updates of web browsers. We invite you to use the double authentication by SMS while waiting for a patch Ongoing actions : Our teams are investigating to correct this bug
May 10, 13:30 UTC
Resolved -
Start Time : 18/05/2022 06:40 UTC End Time : 18/05/2022 06:56 UTC Service impact : Chat support for EMEAR region was inaccessible
May 18, 06:58 UTC
Investigating -
Start time : 18/05/2022 06:40 UTC Service impact : Chat support for EMEAR region is currently inaccessible Ongoing actions : Our teams are currently working to solve the problem
May 18, 06:56 UTC
Resolved -
Start time : 18/05/2022 01:50UTC End Time : 18/05/2022 02:48 UTC Service status: Ticketing is working as expected at this time. Root cause :The Data Base was at a 100% capacity.
May 18, 03:00 UTC
Investigating -
Start time : 18/05/2022 01:50UTC Service impact : A ticketing tool is unreachable. We can assist cutomers with phone when they call us . Ongoing actions : Our technicians are currently working on
May 18, 02:52 UTC
Completed -
The maintenance has been completed.
May 12, 11:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 09:00 UTC
Scheduled -
Start time : 12/05/2022 09:00 UTC End time : 12/05/2022 11:00 UTC Service impact : There is no impact during this maintenance. Service improvement:We are going to migrate on the two servers that are part of the infrastructure that host part of the following: ovhcloud.com api.ovh.com Manager soapi.ovh.com
May 10, 00:03 UTC
Completed -
The maintenance has been completed.
May 12, 07:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 07:00 UTC
Scheduled -
Start time : 12/05/2022 07:00 UTC End time : 12/05/2022 09:00 UTC Service impact : There is no impact during this maintenance. Service improvement:We are going to migrate on the two servers that are part of the infrastructure that host part of the following:
ovhcloud.com api.ovh.com control panel soapi.ovh.com
May 9, 13:05 UTC
Resolved -
Start Time : 11/05/2022 06:00 UTC End Time : 11/05/2022 13:33 UTC Service impact : Phone customer service is available again
May 11, 13:41 UTC
Investigating -
Start time : 11/05/2022 06:00 UTC Service impact : Customer Support not reachable by phone, you can anyway reach us on +33374025613 or by mail. Ongoing actions : Our teams investigate to determine the origin of the incident
May 11, 12:43 UTC
Resolved -
Start Time : 04/05/2022 16:50 UTC End Time : 04/05/2022 18:49 UTC Service impact : After supervision, we did not observe any further disturbances. The Virtual Private Servers Control Panel is operational.
May 5, 08:53 UTC
Monitoring -
Start time : 04/05/2022 16:50 UTC Service impact : The Virtual Private Servers Control Panel can sometime return errors. Ongoing actions : Monitoring Our technical teams restored the service back on its previous state. We are keeping the issue monitored and investigating the root cause.
May 4, 19:00 UTC
Investigating -
Start time : 04/05/2022 16:50 UTC Service impact : The Virtual Private Servers Control Panel can sometime return errors. Ongoing actions : Investigating
May 4, 18:40 UTC
Completed -
Start time : 05/05/2022 04:00 UTC End time : 05/05/2022 05:00 UTC Service impact : Operation is over with success. Our Customers with services in Europe and Canada can connect to their OVH Manager and the validation of their API tokens and also the process of purchasing services or renewals are operational now.
May 5, 04:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 04:00 UTC
Scheduled -
Start time : 05/05/2022 04:00 UTC End time : 05/05/2022 05:00 UTC Service impact : We are upgrading our internal infrastructure. Our Customers with services in Europe and Canada might experience up to 15 mins of downtime whilst connecting to their OVH Manager and the validation of their API tokens and also the process of purchasing services or renewals may be unavailable.
May 3, 14:18 UTC
Completed -
The scheduled maintenance has been completed.
May 4, 09:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 08:30 UTC
Scheduled -
Start time : 04/05/2022 08:30 UTC End time : 04/05/2022 08:35 UTC Service impact : In case some untracked requests happens, we could have instabilities in the Canadian customer panel Service impovment: We are ending some deprecated features of the Manager API. (APIv7 frontend).
May 3, 17:12 UTC