[CA/EU][Customer Service] - Control Panel maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 2026 - 08:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control Panel for CA and EU regions.

Start time : 16/09/2026 08:30 UTC
End time : 16/09/2026 10:30 UTC
Service impact : During the maintenance, customers may experience latency or caching issue on the Control Panel.
Service improvement : As part of our continuous improvement policy, we will be performing a major update to the beta version of the Control panel.
We advise customers who encounter any display issues, to clear their browser cache.

Thank you for your understanding.
Sep 16, 2026 08:30-10:30 UTC

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Control panel & API || Control panel Under Maintenance
APAC Operational
CA Under Maintenance
EU Under Maintenance
US Operational
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[CA][Customer Service] - Control Panel & API Maintenance Notification Sep 17, 2026 08:00-10:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Control Panel & API services.

Start time : 17/09/2026 08:00 UTC
End time : 17/09/2026 10:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Posted on Sep 11, 2026 - 17:49 UTC

[US][Customer Service] - Control Panel & API Maintenance Notification Sep 21, 2026 08:00-10:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Control Panel & API services.

Start time : 21/09/2026 08:00 UTC
End time : 21/09/2026 10:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Posted on Sep 11, 2026 - 17:55 UTC

[EU][Customer Service] - Control Panel & API Maintenance Notification Sep 23, 2026 04:00-06:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Control Panel & API services.

Start time : 23/09/2026 04:00 UTC
End time : 23/09/2026 06:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Posted on Sep 11, 2026 - 18:00 UTC

Sep 16, 2026

Unresolved incident: [CA/EU][Customer Service] - Control Panel maintenance notification.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

[GLOBAL][Support] - Help Center - Live Chat Maintenance Notification
Completed - All services are operational.
Sep 12, 14:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Support offer.

Start time : 12/09/2026 09:00 UTC
End time : 12/09/2026 15:00 UTC
Service impact : Help Center and Live Chat access could be temporarily degraded or temporarily down due to possible slowness during this maintenance.
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround :If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md

Thank you for your understanding.
Sep 11, 11:42 UTC

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

[EU][Customer Service] - Control panel & API maintenance notification
Completed - The scheduled maintenance has been completed.
Sep 8, 06:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 04:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API services.

Start time : 08/09/2026 04:00 UTC
End time : 08/09/2026 06:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Aug 31, 14:37 UTC

Sep 7, 2026

[US][Customer Service] - Control panel & API maintenance notification
Completed - The scheduled maintenance has been completed.
Sep 7, 09:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API services.

Start time : 07/09/2026 08:00 UTC
End time : 07/09/2026 10:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Aug 31, 12:10 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

[GLOBAL][Customer Service] - Corporate websites incident notification
Resolved - We are pleased to inform you that the incident affecting our Corporate websites offering has been resolved.

Start time : 04/09/2026 10:20 UTC
End time : 04/09/2026 11:09 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 4, 12:28 UTC
Monitoring - Service has been fully restored since 04/09/2026 11:09 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :
Start time : 04/09/2026 10:20 UTC
Impacted Service(s) : The OVHcloud website and Manager experienced connectivity issues due to network traffic disruptions.
Customers Impact : Customers experienced difficulties accessing the OVHcloud website and Manager.

We apologize for any inconvenience caused and appreciate your understanding.
Sep 4, 11:24 UTC
Investigating - We are currently investigating an incident affecting our Corporate websites offering.

Here are some supplementary details :
Start time : 04/09/2026 10:20 UTC
Impacted Service(s) : The OVHcloud website and Manager may experience connectivity issues due to network traffic disruptions.
Customers Impact : Customers may experience difficulties accessing the OVHcloud website and Manager.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Sep 4, 11:19 UTC

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

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