OVHcloud Customer Services Status

Current status
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - Our teams are preparing a patch to mitigate this issue.
Maintenance notifications will be sent.
We apologize for any inconvenience caused.

Apr 09, 2024 - 13:55 UTC
Update - We would like to update you on the current incident.

Our teams are working tirelessly to resolve this incident once and for all.

Mar 25, 2024 - 15:27 UTC
Update - We are continuing to work on a fix for this issue.
Mar 21, 2024 - 14:25 UTC
Identified - After a deep investigation by our technical teams, they found that local zones can be added by submitting a request from the manager, but will take more time than expected.
Our technical teams are currently preparing a fix to resolve the latency problem and the error message displayed on the manager which does not represent the actual status of the request.

Mar 20, 2024 - 19:22 UTC
Investigating - Start time : 20/03/2024 16:18 UTC
Service impact : Adding a new region or local zone through the manager for the Public Cloud offer may fail
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Mar 20, 2024 - 17:41 UTC

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || Degraded Performance
EU Degraded Performance
CA Degraded Performance
Control panel & API || Control panel Degraded Performance
EU Degraded Performance
CA Operational
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 19:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 12:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our API services.

This may temporarily affect latency.

Start time : 18/04/2024 12:00 UTC
End time : 18/04/2024 21:00 UTC
Service impact : You may experience some slowness in Public Cloud API Calls up to 2-3 minutes depending the location.
Related Incident : [EU][Control panel & API] - Manager degraded performance
Service improvement : Following our continuous improvement policy, we are rolling out some background change on the service.

Thank you for your understanding.

Apr 16, 19:16 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024
Resolved - Start time : 16/04/2024 07:55 UTC
End time : 16/04/2024 08:22 UTC
Service impact : Order funnel, catalog availability, customer panel is not accessible.
Root cause : The root cause is currently being identified.
Our technical teams resolved the issue. All impacted services are now operational.

Apr 16, 08:35 UTC
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

Unresolved incident: [EU][Control panel & API] - Manager degraded performance.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.