OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Monitoring - Start time : 12/06/2024 12:20 UTC
Ongoing actions : Monitoring

We are aware of a problem that may affect the receipt of customer communications. We encourage you to check the spam folder in your inbox.

Jun 12, 2024 - 16:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 12, 2024 - 08:12 UTC
Investigating - Start time : 07/06/2024 15:00 UTC
Service impact : Resource usage metrics related to CPU, RAM & network usage are not available in the OVHcloud Manager and APIv6 for VPS and Public cloud compute services in the affected regions.
Ongoing actions : Investigating
Our technical teams are working on the issue with the metrics availability in the affected regions (VPS: BHS2/BHS6/UK2/DE2/SGP2, PCI: RBX-A). Update will be posted as significant progress is made.

Jun 11, 2024 - 13:40 UTC

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Degraded Performance
EU Operational
CA Degraded Performance
Control panel & API || Control panel Degraded Performance
EU Operational
CA Degraded Performance
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 05:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 04:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control Panel and API databases.

Start time : 13/06/2024 04:00 UTC
End time : 13/06/2024 06:00 UTC
Service impact : The customer may experience a few seconds of downtime.
Service improvement : In order to maintain continuous improvement of our databases, we are doing a version upgrade.

Thank you for your understanding.

Jun 11, 00:59 UTC
Jun 12, 2024

Unresolved incidents: [Global][CustomerService] - Mail communication perturbation, [BHS2/BHS6/UK2/DE2/SGP2/RBX-A][Control panel & API] - unavailable metrics for some region.

Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 06:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control Panel and API databases offer.

Start time : 11/06/2024 04:00 UTC
End time : 11/06/2024 06:00 UTC
Service impact : The customer may experience a few seconds of downtime.
Service improvement : In order to maintain continuous improvement of our databases, we are doing a version upgrade.

Thank you for your understanding.

Jun 10, 12:16 UTC
Jun 10, 2024
Resolved - Start time : 10/06/2024 12:35 UTC
End time : 10/06/2024 14:50 UTC
Current Status : The FR Community: https://community.ovh.com/ is up and running.
Our technical teams resolved the issue. All impacted services are now operational.

Jun 10, 15:03 UTC
Update - Community servers are no longer communicating with the NFS (the data).
Our technical teams are working to implement a solution.

Jun 10, 14:27 UTC
Update - Start time : 10/06/2024 12:35 UTC
Service impact : The community forums FR are currently unavailable.
We would like to inform you that the community EN is still operational.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Jun 10, 13:39 UTC
Investigating - We have detected an issue on our infrastructure. We will update informations when we will have more details.
Jun 10, 13:26 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 09:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:10 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control Panel and API databases offer.

Start time : 10/06/2024 08:00 UTC
End time : 10/06/2024 10:00 UTC
Service impact : The customer may experience a few seconds of downtime.
Service improvement : In order to maintain continuous improvement of our databases, we are doing a version upgrade.

Thank you for your understanding.

Jun 10, 09:09 UTC
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024
Completed - The scheduled maintenance has been completed.
Jun 4, 18:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our API services.

This may temporarily affect Latency.

Start time : 04/06/2024 13:00 UTC
End time : 04/06/2024 19:00 UTC
Service impact : You may experience some API call latency during the region deployment.
This will only affect new customers and should not affect the functionality of existing customers.
Service improvement : As part of our policy of continuous improvement, we are rolling out an upgrade to one of our API services.

Thank you for your understanding.

May 29, 05:28 UTC
Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.