OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Identified - A new U2F security key can not be added in the Two-factor authentication panel when using Chrome v98 or more recent (including its derivatives such as Chromium).
Please note that using an U2F key when logging in does work, only adding a new one is currently not possible under Chrome v98+.

While we're working on the fix, as a workaround you can either:

- Manually re-enable support on recent versions of Chrome and its derivatives, by navigating to chrome://flags/#u2f-security-key-api and setting the flag to "Enabled" and restart your browser.
- Use another browser (such as Firefox) to add the U2F key you want, then use your regular browser to login and use the customer panel as usual.

May 27, 08:00 UTC
Update - We are still investing the issue. We will post update as significant progress are made.
May 23, 20:25 UTC
Investigating - Start time : 10/05/2022 12:00 UTC
Service impact : It is impossible to add a U2F security key when activating the double authentication since the last updates of web browsers. We invite you to use the double authentication by SMS while waiting for a patch
Ongoing actions : Our teams are investigating to correct this bug

May 10, 13:30 UTC

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Control panel & API || Control panel Operational
EU Operational
CA Operational
Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Corporate websites || Corporate websites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Start time : 05/07/2022 04:30 UTC
End time : 05/07/2022 06:00 UTC
Service impact : Clients can only access the services mentioned below in read-only mode
Service improvement : As part of our continuous improvement policy, we are going to work on servers that are part of the infrastructure that host part of :
- ovhcloud.com
- api.ovh.com
- Manager
- soapi.ovh.com,
- ovhcloud.com (Billing, Payments)

Posted on Jul 2, 04:23 UTC
Past Incidents
Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.