Customer Service Status

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

All Systems Operational

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational

EU Operational

CA Operational

Control panel & API || Control panel Operational

APAC Operational

CA Operational

EU Operational

US Operational

Corporate websites || Corporate websites Operational

Support || Africa Operational

MA Operational

SN Operational

TN Operational

Support || Americas Operational

CA Operational

Support || APAC Operational

India Operational

Australia Operational

Asia Operational

Support || Central Europe Operational

DE Operational

Support || Eastern Europe Operational

CZ Operational

LTE Operational

PL Operational

Support || France & Benelux Operational

FR Operational

NL Operational

Support || Northern Europe Operational

FI Operational

GB Operational

IE Operational

Support || Southern Europe Operational

ES Operational

IT Operational

PT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[US][Control panel & API] - Control panel maintenance notification Feb `23`, `2026` `09:00`-`11:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Control panel API services.

Start time : 23/02/2026 09:00 UTC
End time : 23/02/2026 11:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Posted on Feb 09, 2026 - 20:48 UTC

[EU][Control panel & API] - Control panel maintenance notification Feb `26`, `2026` `05:00`-`07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Control panel API services.

Start time : 26/02/2026 05:00 UTC
End time : 26/02/2026 07:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Posted on Feb 09, 2026 - 20:53 UTC

API - scheduled deletion of deprecated API routes (GET /order/catalog/formatted/cloud) Mar `2`, `2026` `09:00`-`09:02` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our API endpoints (https://eu.api.ovh.com, https://ca.api.ovh.com).

Start time : 02/03/2026 09:00 UTC
End time : 02/03/2026 09:02 UTC
Maintenance : Scheduled deletion of deprecated API routes will be performed.
Service impact : Impacted API routes are GET /order/catalog/formatted/cloud.
Service improvement : The deprecated API routes are replaced by a new API route that provide the same level of features: GET /order/catalog/public/cloud.
Customers that currently relies on the deprecated API calls must migrate their usage to the new replacement route, otherwise, they will receive HTTP response with status code 404 Not Found after the deletion maintenance.

Thank you for your understanding.
Posted on Sep 17, 2025 - 13:21 UTC

Past Incidents

Feb 12, 2026

No incidents reported today.

Feb 11, 2026

[EU/CA][Control panel & API] - Reduced performance and errors

Resolved - We are pleased to inform you that the incident affecting our Control panel & API has been resolved.

Start time : 111/02/2026 14:03 UTC
End time : 11/02/2026 14:44 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 15:05 UTC

Investigating - We are currently investigating an incident affecting our Control panel & API offering, which is causing temporary latency issue in EU and CA regions.

Here are some supplementary details :

Start time : 11/02/2026 14:03 UTC
Impacted Service(s) : Customer can no longer validate their order in the order.
Customers Impact : The customer may encounter an error when attempting to validate their order.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 11, 14:28 UTC

Feb 10, 2026

[EU][Dedicated Servers] - Kimsufi Control Panel incident notification

Resolved - We had an incident on our Kimsufi offer in Europe which has now been resolved.

Here are some supplementary details :

Start time : 10/02/2026 11:48 UTC
End time : 10/02/2026 14:11 UTC
Impacted Service(s) : Kimsufi control panel was temporarily unavailable.
Customers Impact : Customers having Kimsufi servers were temporarily unable to access their control Panel.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Feb 10, 15:21 UTC

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

[GLOBAL][Customer Service] - Support maintenance notification

Completed - The scheduled maintenance has been completed.
Feb 7, 08:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Support offer.

Start time : 07/02/2026 07:00 UTC
End time : 07/02/2026 10:00 UTC
Service impact : Help Center, Community portals and Live Chat access could be temporally degraded due to possible disconnection during this maintenance.
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround : Help Center and Community portal should remain accessible during the operation.
If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md

Thank you for your understanding.
Feb 4, 08:51 UTC

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

All Systems Operational

About This Site

Scheduled Maintenance

[US][Control panel & API] - Control panel maintenance notification Feb 23, 2026 09:00-11:00 UTC

[EU][Control panel & API] - Control panel maintenance notification Feb 26, 2026 05:00-07:00 UTC

API - scheduled deletion of deprecated API routes (GET /order/catalog/formatted/cloud) Mar 2, 2026 09:00-09:02 UTC

Past Incidents

[US][Control panel & API] - Control panel maintenance notification Feb `23`, `2026` `09:00`-`11:00` UTC

[EU][Control panel & API] - Control panel maintenance notification Feb `26`, `2026` `05:00`-`07:00` UTC

API - scheduled deletion of deprecated API routes (GET /order/catalog/formatted/cloud) Mar `2`, `2026` `09:00`-`09:02` UTC