OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Control panel & API || Control panel Operational
EU Operational
CA Operational
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - Please be advised that the scheduled maintenance operation has been rescheduled.
Please find the revised calendar below:

This may temporarily affect availability.

Start time : 29/10/2024 22:00 UTC
End time : 29/10/2024 23:00 UTC
Service impact : Customers won't be able to create tickets for 1 hour during the maintenance
Service improvement : We need to implement a maintenance to improve the stability of our support ticketing tool.
Workaround : Support will still be reachable via Phone and LiveChat.

You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md

Thank you for your understanding.

Oct 08, 2024 - 14:46 UTC
Update - We will be undergoing scheduled maintenance during this time.
Below you can find more information regarding the maintenance.


Start time : 09/10/2024 21:00 UTC
End time : 09/10/2024 22:00 UTC
Service impact : Customers won't be able to create tickets for 1 hour during the maintenance
Service improvement : We need to implement a maintenance to improve the stability of our support ticketing tool.
Workaround : Support will still be reachable via Phone and LiveChat

You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md

Thank you for your understanding.

Oct 03, 2024 - 08:02 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 26, 2024 - 15:27 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our support ticketing tool.

This may temporarily affect availability.

Start time : 09/10/2024 21:00 UTC
End time : 09/10/2024 22:00 UTC
Service impact : Customers won't be able to create tickets for 1 hour during the maintenance
Service improvement : We need to implement a maintenance to improve the stability of our support ticketing tool.
Workaround : Support will still be reachable via Phone and LiveChat

You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md

Thank you for your understanding.

Sep 26, 2024 - 15:26 UTC
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024
Resolved - Start time : 13/10/2024 11:00 UTC
End time : 13/10/2024 12:40 UTC
Root cause : This incident was due to equipment hardware issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Oct 13, 14:30 UTC
Monitoring - Ongoing actions : Support is reachable again by Live Chat, Phone and tickets.
Our technical teams are currently monitoring the situation.

Oct 13, 12:40 UTC
Investigating - Start time : 13/10/2024 11:00 UTC
Service impact : Support is temporarily unreachable via Live Chat and by phone.
Workaround : Customers can reach the support by creating tickets.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.

Oct 13, 11:36 UTC
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.