Resolved -
Start time : 01/10/2023 00:00 UTC End time : 02/10/2023 11:30 UTC Root cause : The carbon data for september were missing, the carbon calculator invoices generated since yesterday were incompletes. Our technical teams resolved the issue. All impacted services are now operational.
Oct 2, 12:19 UTC
Monitoring -
Start time : 01/10/2023 00:00 UTC Service impact : The carbon data for september are missing, the carbon calculator invoices generated since yesterday are incompletes Root cause : This incident was caused by connexion issue during data collection. Ongoing actions : The data has now been retrieved and we are monitoring the incident to confirm its resolution.
Oct 2, 10:31 UTC