OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Verifying - Verification is currently underway for the maintenance items.
Feb 15, 2024 - 13:45 UTC
Scheduled - Dear customer,

As part of our policy of continuous improvement and with the aim of offering you the best solutions in sovereign and secure environments, our teams recently migrated the last lines using Easy PABX and Mini PABX to our CCS solution (Contact Center Solution).

This means that the entire telephony functional scope is now available on the V6 manager.

As a result, we have scheduled the closure of Manager V4 for VoIP customers for Thursday 15 February 2024 at 13:00 UTC.

You can find guides to help you use your services on Manager V6 on the following page : Phone and Fax - OVHcloud

Thank you for your understanding.

Feb 15, 2024 13:00 - Mar 15, 2024 13:00 UTC

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Control panel & API || Control panel Operational
EU Operational
CA Operational
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API offer.

This may temporarily affect functionality.

Start time : 11/03/2024 09:00 UTC
End time : 11/03/2024 11:00 UTC
Service impact : A few second of downtime
Service improvement : In order to maintain continuous improvement of our databases, we are doing a version upgrade.

Thank you for your understanding.

Posted on Feb 19, 2024 - 23:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API offer.

This may temporarily affect functionality.

Start time : 12/03/2024 05:00 UTC
End time : 12/03/2024 07:00 UTC
Service impact : A few second of downtime
Service improvement :In order to maintain continuous improvement of our databases, we are doing a version upgrade on PostgreSQL.

Thank you for your understanding.

Posted on Feb 19, 2024 - 23:30 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API offer.

This may temporarily affect functionality.

Start time : 14/03/2024 05:00 UTC
End time : 14/03/2024 07:00 UTC
Service impact : A few second of downtime
Service improvement : In order to maintain continuous improvement of our databases, we are doing a version upgrade on MySQL.

Thank you for your understanding.

Posted on Feb 19, 2024 - 23:30 UTC
Past Incidents
Mar 2, 2024

No incidents reported today.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024
Resolved - Start time : 25/02/2024 03:30 UTC
End time : 25/02/2024 11:10 UTC
Service impact : Some customers websites may be unreachable, error 502 should appear when trying to connect to it
Root cause : It was due to : https://web-cloud.status-ovhcloud.com/incidents/4l4k9qg6pg63
Our technical teams resolved the issue. All impacted services are now operational.

Feb 25, 11:33 UTC
Update - Start time : 25/02/2024 03:30 UTC
Service impact : Some customers websites may be unreachable, error 502 should appear when trying to connect to it
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Feb 25, 11:19 UTC
Investigating - We have detected an issue on our infrastructure. We will update informations when we will have more details.
Feb 25, 10:01 UTC
Feb 24, 2024
Resolved - Start time : 24/02/2024 09:00 UTC
End time : 24/02/2024 17:58 UTC
Service status : Services are working as they should be.
Root cause : It was to to a disruption on the network.

Feb 24, 19:33 UTC
Update - Start time : 24/02/2024 09:00 UTC
Service impact : Some customers websites may be unreachable, error 503/504 should appear when trying to connect to it
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Feb 24, 17:19 UTC
Investigating - We have detected an issue on our infrastructure. We will update informations when we will have more details.
Feb 24, 17:08 UTC
Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.