OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
Identified - A new U2F security key can not be added in the Two-factor authentication panel when using Chrome v98 or more recent (including its derivatives such as Chromium).
Please note that using an U2F key when logging in does work, only adding a new one is currently not possible under Chrome v98+.
While we're working on the fix, as a workaround you can either:
- Manually re-enable support on recent versions of Chrome and its derivatives, by navigating to chrome://flags/#u2f-security-key-api and setting the flag to "Enabled" and restart your browser.
- Use another browser (such as Firefox) to add the U2F key you want, then use your regular browser to login and use the customer panel as usual.
May 27, 08:00 UTC
Please note that using an U2F key when logging in does work, only adding a new one is currently not possible under Chrome v98+.
While we're working on the fix, as a workaround you can either:
- Manually re-enable support on recent versions of Chrome and its derivatives, by navigating to chrome://flags/#u2f-security-key-api and setting the flag to "Enabled" and restart your browser.
- Use another browser (such as Firefox) to add the U2F key you want, then use your regular browser to login and use the customer panel as usual.
May 27, 08:00 UTC
Update - We are still investing the issue. We will post update as significant progress are made.
May 23, 20:25 UTC
May 23, 20:25 UTC
Investigating - Start time : 10/05/2022 12:00 UTC
Service impact : It is impossible to add a U2F security key when activating the double authentication since the last updates of web browsers. We invite you to use the double authentication by SMS while waiting for a patch
Ongoing actions : Our teams are investigating to correct this bug
May 10, 13:30 UTC
Service impact : It is impossible to add a U2F security key when activating the double authentication since the last updates of web browsers. We invite you to use the double authentication by SMS while waiting for a patch
Ongoing actions : Our teams are investigating to correct this bug
May 10, 13:30 UTC
About This Site
Welcome to the Customer Service status page for real-time information on system performance and availability.
Support || Africa
Operational
MA
Operational
SN
Operational
TN
Operational
Support || Americas
Operational
CA
Operational
Support || APAC
Operational
India
Operational
Support || Central Europe
Operational
DE
Operational
Support || Eastern Europe
Operational
CZ
Operational
LTE
Operational
PL
Operational
Support || France & Benelux
Operational
FR
Operational
NL
Operational
Support || Northern Europe
Operational
FI
Operational
GB
Operational
IE
Operational
Support || Southern Europe
Operational
ES
Operational
IT
Operational
PT
Operational
Control panel & API || Control panel
Operational
EU
Operational
CA
Operational
Control panel & API || api.ovh.com
Operational
EU
Operational
CA
Operational
Corporate websites || Corporate websites
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[P19][Control panel & API/Corporate websites] - internal maintenance
Jul 5, 04:30-06:00 UTC
Start time : 05/07/2022 04:30 UTC
End time : 05/07/2022 06:00 UTC
Service impact : Clients can only access the services mentioned below in read-only mode
Service improvement : As part of our continuous improvement policy, we are going to work on servers that are part of the infrastructure that host part of :
- ovhcloud.com
- api.ovh.com
- Manager
- soapi.ovh.com,
- ovhcloud.com (Billing, Payments)
Posted on Jul 2, 04:23 UTC
End time : 05/07/2022 06:00 UTC
Service impact : Clients can only access the services mentioned below in read-only mode
Service improvement : As part of our continuous improvement policy, we are going to work on servers that are part of the infrastructure that host part of :
- ovhcloud.com
- api.ovh.com
- Manager
- soapi.ovh.com,
- ovhcloud.com (Billing, Payments)
Posted on Jul 2, 04:23 UTC