Customer Service Status

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

All Systems Operational

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational

EU Operational

CA Operational

Control panel & API || Control panel Operational

EU Operational

CA Operational

Corporate websites || Corporate websites Operational

Support || Africa Operational

MA Operational

SN Operational

TN Operational

Support || Americas Operational

CA Operational

Support || APAC Operational

India Operational

Australia Operational

Asia Operational

Support || Central Europe Operational

DE Operational

Support || Eastern Europe Operational

CZ Operational

LTE Operational

PL Operational

Support || France & Benelux Operational

FR Operational

NL Operational

Support || Northern Europe Operational

FI Operational

GB Operational

IE Operational

Support || Southern Europe Operational

ES Operational

IT Operational

PT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 9, 2024

No incidents reported today.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

[GLOBAL][Corporate websites] - OVHcloud community forum migration notification

Completed - Please be advised that the scheduled maintenance operations have been postponed. A revised schedule will be issued in advance of the next maintenance window.
Sep 5, 08:39 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Sep 4, 17:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 00:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on OVHcloud community forum.

This may temporarily affect functionality.

Start time : 04/09/2024 00:00 UTC
End time : 04/09/2024 23:59 UTC
Service impact : OVHcloud community forum will be in read only mode during the migration.
Service improvement : In order to improve customer experience, we will migrate our OVHcloud community forum to a new platform (community.ovhcloud.com).

Our technical team ensure a smooth and seamless transition.
However, to perform some technical operations, the OVHcloud community forum will be in read only mode during the migration for all day

We understand that this may cause some inconvenience, and we appreciate your understanding and patience during this time.
Aug 27, 15:16 UTC

Sep 4, 2024

[EU/CA][Customer Service] Manager - Order funnel perturbation notification

Resolved - Start time : 04/09/2024 12:59 UTC
End time : 04/09/2024 16:10 UTC
Root cause : This incident was due to network issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Sep 4, 16:13 UTC

Update - We are continuing to monitor for any further issues.
Sep 4, 14:07 UTC

Monitoring - Some ongoing operations may have impacted latency toward some of our websites.

Here is details of the situation :

Start time : 04/09/2024 12:59 UTC
Service impact : Clients may have experienced slowness on the OVH manager and order funnel.
Ongoing actions : Monitoring

Our teams resoved the situation.
We are fully mobilized and we will keep you informed of developments and the complete resolution of the situation.

We apologize for the inconvenience and thank you for your understanding.
Sep 4, 13:38 UTC

Sep 3, 2024

No incidents reported.

Sep 2, 2024

[GB][Manager] - Displaying servers

Resolved - Start time : 02/09/2024 12:30 UTC
End time : 02/09/2024 17:19 UTC
Service status : We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Sep 2, 17:28 UTC

Identified - The issue has been identified and a fix is being implemented.
Sep 2, 14:35 UTC

Investigating - An incident is in progress on our Customer Service offer.

Please be aware that this is currently affecting the Functionality

Here is detail for this incident :

Start time : 02/09/2024 12:30 UTC
Service impact : Only customers in Great Britain are unable to access their server display on the manager following the production of the new Baremetal ranges.
Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Sep 2, 14:35 UTC

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.