OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Control panel & API || Control panel Operational
EU Operational
CA Operational
Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Corporate websites || Corporate websites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[CA][Databases] - PostgreSQL/MySQL Mar 28, 2023 08:00-09:00 UTC
Start time : 28/03/2023 08:00 UTC
End time : 28/03/2023 09:00 UTC
Service impact : Few seconds downtime
Service improvement : In order to maintain continuous improvement of our databases, we are doing an internal maintenance on PostgreSQL and MySQL

Posted on Mar 23, 2023 - 21:33 UTC
[EU][Databases] - PostgreSQL/MySQL Mar 29, 2023 04:00-05:00 UTC
Start time : 29/03/2023 04:00 UTC
End time : 29/03/2023 05:00 UTC
Service impact : Few seconds downtime
Service improvement : In order to maintain continuous improvement of our databases, we are doing an internal maintenance on PostgreSQL and MySQL

Posted on Mar 23, 2023 - 21:56 UTC
Past Incidents
Mar 24, 2023

No incidents reported today.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Resolved - Start Time : 17/03/2023 10:05 UTC
End Time : 17/03/2023 11:41 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Mar 17, 11:43 UTC
Update - Further investigation reported that support call capacity may be impacted.
You might experience a longer delay before your issue is diagnosed .

Mar 17, 11:26 UTC
Investigating - Start time : 17/03/2023 10:05 UTC
Service impact : ticket might take a longer time to be assigned to our agent
Ongoing actions : Investigating
Workaround : Help Center remains accessible : https://help.ovhcloud.com along with the Manager https://www.ovh.com/manager . If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency
Our technical teams are working on the issue. Update will be post as significant progress is made.

Mar 17, 11:12 UTC
Mar 16, 2023

No incidents reported.

Mar 15, 2023
Resolved - Start Time : 15/03/2023 07:16 UTC
End Time : 15/03/2023 11:10 UTC
Root cause : Side-effect of an operation on the infrastructure
Our technical teams resolved the issue. All impacted services are now operational.

Mar 15, 13:45 UTC
Monitoring - Update : Our teams have restored service, we are monitoring the incident to confirm resolution.
Mar 15, 11:25 UTC
Identified - Update : The impact on services is still progress, slowdowns may be encountered.
Mar 15, 09:25 UTC
Update - Update : Another degradation took place between 08:00 UTC and 08:07 UTC.
Mar 15, 08:40 UTC
Monitoring - Update : Our teams have solved the issue. We keep for the task in monitoring to confirm the final resolution of the incident.
Mar 15, 07:58 UTC
Investigating - Start time : 15/03/2023 07:16 UTC
Service impact : You may experience difficulties in reaching the API impacting the Customer panel EU, Order funnel EU, and api.ovh.com. The API for the DNS zone section is unavailable.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.

Mar 15, 07:42 UTC
Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.