Customer Service Status

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

All Systems Operational

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational

EU Operational

CA Operational

Control panel & API || Control panel Operational

APAC Operational

CA Operational

EU Operational

US Operational

Corporate websites || Corporate websites Operational

Support || Africa Operational

MA Operational

SN Operational

TN Operational

Support || Americas Operational

CA Operational

Support || APAC Operational

India Operational

Australia Operational

Asia Operational

Support || Central Europe Operational

DE Operational

Support || Eastern Europe Operational

CZ Operational

LTE Operational

PL Operational

Support || France & Benelux Operational

FR Operational

NL Operational

Support || Northern Europe Operational

FI Operational

GB Operational

IE Operational

Support || Southern Europe Operational

ES Operational

IT Operational

PT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2026

No incidents reported today.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

[EU][Customer service] API unreachable

Resolved - We are pleased to inform you that the incident affecting our Control panel & API has been resolved.

Start time : 31/03/2026 13:41 UTC
End time : 31/03/2026 13:52 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 31, 14:19 UTC

Investigating - Start time: 31/03/2026 13:41 UTC
Service impact: OVHcloud API is temporarily unreachable impacting services management from Customer Panel, OVHcloud API (eu.api.ovh.com) and Order funnel.
This has no impact on your infrastructures health.
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Mar 31, 13:55 UTC

Mar 30, 2026

[Global][Customer Service] - Live Chat incident notification

Resolved - We are pleased to inform you that the incident affecting our Support Live Chat service has been resolved.

Start time : 30/03/2026 13:20 UTC
End time : 30/03/2026 14:40 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 30, 14:43 UTC

Identified - We have determined the origin of the incident affecting our Support Live Chat service.

Here is detail for this incident :
Start time : 30/03/2026 13:20 UTC
Service impact : Live Chat is temporarily unavailable.
Customers impact : Customers are temporarily unable to access our live chat to contact support.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Customers can contact support via phone or through the Help Center.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 30, 13:59 UTC

Mar 29, 2026

No incidents reported.

Mar 28, 2026

[GLOBAL][Support] - Help Center - Community portal maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 28, 08:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Support offer.

Start time : 28/03/2026 08:00 UTC
End time : 28/03/2026 11:00 UTC
Service impact : Help Center, Community portals and Live Chat access could be temporarily degraded or temporarily down due to possible slowness during this maintenance.
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround :If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md

Thank you for your understanding.
Mar 27, 14:51 UTC

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.