OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
All Systems Operational

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Control panel & API || Control panel Operational
EU Operational
CA Operational
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - We would like to inform you that the incident on our Support in Global, have been resolved
Start Time : 07/02/2025 10:06 UTC
End Time : 07/02/2025 10:28UTC
Root cause : The incident was caused by a network malfunction on the service firewalls.

We thank you for your understanding and patience throughout this incident

Feb 7, 15:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Start time : 07/02/2025 10:06 UTC
Customer impact : Help Centre & Community is not accessible.
Impacted Service : Internal / Agent Usage is not accessible
Workaround : If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md

Feb 7, 10:35 UTC
Update - Dear Customers,

We’re currently experiencing a service outage with our Customer Service Management system.

Start time : 07/02/2025 10:06 UTC
Customer impact : Help Centre & Community is not accessible.
Impacted Service : Internal / Agent Usage is not accessible
Workaround : If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md


Our team is currently working to restore the service. We apologize for any inconveniences.

Feb 7, 10:25 UTC
Investigating - We have detected an issue on our services. We will update informations when we will have more details.
Feb 7, 10:15 UTC
Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - We would like to inform you that the incident on our Customer Service in Global, have been resolved
Start Time : 05/02/2025 08:25 UTC
End Time : 05/02/2025 09:20 UTC
Root cause : Software issue.

We thank you for your understanding and patience throughout this incident

Feb 5, 09:49 UTC
Investigating - We are currently experiencing an incident impacting our help Center.

Here is detail for this incident :

Start time : 05/02/2025 08:25 UTC
Impacted Service : Help Centre Knowledge Bases.
Customers Impact : 3 Knowledge Bases (Storage, Network, Manage & Operate) are currently missing from the documentation in the Help Center
Workaround : You can access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md"
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Feb 5, 08:12 UTC
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.