Monitoring - Service has been fully restored since 12/10/2026 18:06 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time: 12/10/2026 17:33 UTC
Impacted Service(s) :High error rates have been detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.
We apologize for any inconvenience caused and appreciate your understanding.
Oct 12, 2026 - 18:53 UTC
Here are some supplementary details :
Start time: 12/10/2026 17:33 UTC
Impacted Service(s) :High error rates have been detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.
We apologize for any inconvenience caused and appreciate your understanding.
Oct 12, 2026 - 18:53 UTC
Investigating - Start time: 12/10/2026 17:33 UTC
Service impact: High error rates have been detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Oct 12, 2026 - 18:02 UTC
Service impact: High error rates have been detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Oct 12, 2026 - 18:02 UTC
About This Site
Welcome to the Customer Service status page for real-time information on system performance and availability.
Control panel & API || api.ovh.com
Operational
EU
Operational
CA
Operational
Control panel & API || Control panel
Operational
APAC
Operational
CA
Operational
EU
Operational
US
Operational
Corporate websites || Corporate websites
Operational
Support || Africa
Operational
MA
Operational
SN
Operational
TN
Operational
Support || Americas
Operational
CA
Operational
Support || APAC
Operational
India
Operational
Australia
Operational
Asia
Operational
Support || Central Europe
Operational
DE
Operational
Support || Eastern Europe
Operational
CZ
Operational
LTE
Operational
PL
Operational
Support || France & Benelux
Operational
FR
Operational
NL
Operational
Support || Northern Europe
Operational
FI
Operational
GB
Operational
IE
Operational
Support || Southern Europe
Operational
ES
Operational
IT
Operational
PT
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[US][Customer Service] - Control panel & API maintenance notification Oct 19, 2026 08:00-10:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API services.
Start time : 19/10/2026 08:00 UTC
End time : 19/10/2026 10:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.
Thank you for your understanding.
Posted on Sep 21, 2026 - 13:14 UTC
Start time : 19/10/2026 08:00 UTC
End time : 19/10/2026 10:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.
Thank you for your understanding.
Posted on Sep 21, 2026 - 13:14 UTC
[GLOBAL][Support] - Help Center - Community portal maintenance notification Oct 20, 2026 22:00-23:00 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Support offer.
Start time : 20/10/2026 22:00 UTC
End time : 20/10/2026 23:00 UTC
Service impact : Help Center, Community portals and Live Chat access could be temporarily degraded or temporarily down due to possible slowness during this maintenance.
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround :If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Thank you for your understanding.
Posted on Oct 09, 2026 - 20:04 UTC
Start time : 20/10/2026 22:00 UTC
End time : 20/10/2026 23:00 UTC
Service impact : Help Center, Community portals and Live Chat access could be temporarily degraded or temporarily down due to possible slowness during this maintenance.
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround :If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Thank you for your understanding.
Posted on Oct 09, 2026 - 20:04 UTC