OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Support] - Help Center/Community Portal maintenance notification
Scheduled Maintenance
Report for Customer Service
Completed
All services are operational. There has been no impact since 06:57 UTC.
Update
We have a new update regarding this maintenance.
The operations started at 06:00 UTC, as initially planned and shown below:
Start time : 02/08/2025 06:00 UTC
End time : 02/08/2025 07:00 UTC
Service impact : The Help Centre, Customer Support, and Community Portal will be temporarily unavailable. Live chat will also be unavailable.
We will keep you updated once the operations are complete.
We apologise for any inconvenience caused.
The operations started at 06:00 UTC, as initially planned and shown below:
Start time : 02/08/2025 06:00 UTC
End time : 02/08/2025 07:00 UTC
Service impact : The Help Centre, Customer Support, and Community Portal will be temporarily unavailable. Live chat will also be unavailable.
We will keep you updated once the operations are complete.
We apologise for any inconvenience caused.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
Please note the new schedule for this maintenance :
Start time : 02/08/2025 08:00 UTC
End time : 02/08/2025 09:00 UTC
Service impact : The Help Centre, Customer Support, and Community Portal will be temporarily unavailable. Live chat will also be unavailable.
Start time : 02/08/2025 08:00 UTC
End time : 02/08/2025 09:00 UTC
Service impact : The Help Centre, Customer Support, and Community Portal will be temporarily unavailable. Live chat will also be unavailable.
Scheduled
As part of our continuous improvement plan, maintenance is scheduled on our Help Center and Community Portal.
This may temporarily affect availability.
Start time : 02/08/2025 06:00 UTC
End time : 02/08/2025 07:00 UTC
Service impact : Help Center/Customer Support and Community portal will be temporarily unavailable during the operation.
Workaround : If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on Help Center and Community Portal.
Thank you for your understanding.
This may temporarily affect availability.
Start time : 02/08/2025 06:00 UTC
End time : 02/08/2025 07:00 UTC
Service impact : Help Center/Customer Support and Community portal will be temporarily unavailable during the operation.
Workaround : If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on Help Center and Community Portal.
Thank you for your understanding.
This scheduled maintenance affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India, Australia, Asia), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).