OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU][Customer service] API/Control panel/Order funnel degraded service
Incident
Report for Customer Service
Resolved
We would like to inform you that the incident on customer service offering has now been resolved.
Here is detail for this incident :
Start time : 09/07/2025 00:41 UTC
End time : 09/07/2025 00:57 UTC
Root Cause : https://network.status-ovhcloud.com/incidents/fvcfnx5pzjky
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 09/07/2025 00:41 UTC
End time : 09/07/2025 00:57 UTC
Root Cause : https://network.status-ovhcloud.com/incidents/fvcfnx5pzjky
We thank you for your understanding and patience throughout this incident.
Investigating
Start time: 09/07/2025 00:41 UTC
Service impact: High error rates have been detected on API impacting Customer Panel, OVHcloud API (eu.api.ovh.com, ca.api.ovh.com) and Order funnel.
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact: High error rates have been detected on API impacting Customer Panel, OVHcloud API (eu.api.ovh.com, ca.api.ovh.com) and Order funnel.
Our technical teams are working on the issue. Update will be posted as significant progress is made.
This incident affected: Control panel & API || api.ovh.com (EU, CA) and Control panel & API || Control panel (CA, EU).