OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

Incident History

April 2025

[US][Customer Service] - US Manager and API Incident notification
We would like to inform you that the incident on our Customer Service in US, have been resolved Start Time : 06/04/2025 06:58 UTC End Time : 06/04/2025 08:04 UTC Root cause : The incident was due to a software issue. We thank you for your understanding and patience throughout this incident.
Apr 6, 07:25 - 08:10 UTC
[CA][Customer service] API unreachable
We would like to inform you that the incident on OVHcloud API has now been resolved. Here is detail for this incident : Start time : 03/04/2025 08:03 UTC End time : 03/04/2025 08:59 UTC Root Cause : This incident was caused by a network equipment issue. We thank you for your understanding and patience throughout this incident.
Apr 3, 08:08 - 11:46 UTC
[Scheduled] [EU/APAC][Control panel & API] - Keystone API maintenance notification
The scheduled maintenance has been completed.
Apr 2, 15:00 - 15:28 UTC

March 2025

[GLOBAL][Corporate websites] - OVHcloud Community forum incident notification
We would like to inform you that the incident on OVHcloud Community forum has now been resolved. Here is detail for this incident : Start time : 25/03/2025 13:00 UTC End time : 25/03/2025 17:00 UTC Root Cause : This incident was caused by a software issue. We thank you for your understanding and patience throughout this incident.
Mar 25, 15:02 - Mar 27, 11:00 UTC
[Scheduled] [EU][Control panel & API] - Public Cloud API maintenance notification
The maintenance was completed, all services are operational.
Mar 27, 05:00 - 06:11 UTC
[Scheduled] [CA][Control panel & API] - Public Cloud API maintenance notification
The maintenance was completed, All services are operational.
Mar 26, 09:00 - 10:13 UTC

February 2025

[GLOBAL][Support] - Help center incident notification
We would like to inform you that the incident has now been resolved. Here is detail for this incident : Start time : 27/02/2025 13:35 UTC End time : 27/02/2025 14:20 UTC Root Cause : This incident was caused by a software issue. We thank you for your understanding and patience throughout this incident.
Feb 27, 14:37 - 15:17 UTC
[IND][Customer Service] - Customer Service Event notification
We would like to inform you that the incident on the KYC has now been resolved. Here is detail for this incident : Start time : 18/02/2025 04:45 UTC Start time : 18/02/2025 08:43 UTC We thank you for your understanding and patience throughout this incident.
Feb 18, 05:09 - 09:03 UTC