OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[Global][Customer Service] - Live Chat incident notification
Incident
Report for Customer Service
Resolved
We are pleased to inform you that the incident affecting our has been resolved.
Start time : 30/06/2025 06:15 UTC
End time : 30/06/2025 07:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 30/06/2025 06:15 UTC
End time : 30/06/2025 07:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are continuing to monitor for any further issues.
Monitoring
We have new information regarding the incident that affected your service(s).
Start time : 30/06/2025 06:15 UTC
Service impact : Live Chat was temporarily unavailable.
Customers impact : Customers were temporarily unable to access our live chat to contact the support.
No impact is being observed since 30/06/2025 07:30 UTC.
Ongoing Actions : Our teams are currently monitoring the situation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 30/06/2025 06:15 UTC
Service impact : Live Chat was temporarily unavailable.
Customers impact : Customers were temporarily unable to access our live chat to contact the support.
No impact is being observed since 30/06/2025 07:30 UTC.
Ongoing Actions : Our teams are currently monitoring the situation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India, Australia, Asia), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).