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- Degraded performance
- Partial Outage
- Major Outage
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[Global][Customer Service] - Live Chat incident notification
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We have new information regarding the incident that affected your service(s).
Start time : 30/06/2025 06:15 UTC
Service impact : Live Chat was temporarily unavailable.
Customers impact : Customers were temporarily unable to access our live chat to contact the support.
No impact is being observed since 30/06/2025 07:30 UTC.
Ongoing Actions : Our teams are currently monitoring the situation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 30/06/2025 06:15 UTC
Service impact : Live Chat was temporarily unavailable.
Customers impact : Customers were temporarily unable to access our live chat to contact the support.
No impact is being observed since 30/06/2025 07:30 UTC.
Ongoing Actions : Our teams are currently monitoring the situation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affects: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India, Australia, Asia), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).