Customer Service Status - [Worldwide][Support]

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[Worldwide][Support] - Phone line unreachable

Incident Report for Customer Service

Resolved

Start Time : 13/11/2022 17:20 UTC
End Time : 13/11/2022 19:32 UTC
Root cause : Our technical teams resolved the issue. All impacted services are now operational.

Posted Nov 13, 2022 - 19:49 UTC

Investigating

Start time : 13/11/2022 17:20 UTC
Service impact : Currently support is not reachable via Telephone, customer can open ticket by mail or through manager
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.

Posted Nov 13, 2022 - 17:51 UTC

This incident affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).