OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[Global][Support] - Servicenow maintenace
Scheduled Maintenance Report for Customer Service
Completed
The scheduled maintenance has been completed.
Posted Nov 20, 2022 - 02:09 UTC
Update
The maintenance is still in progress.
It's taking longer than expected but it progress steadily.
Posted Nov 19, 2022 - 21:15 UTC
Update
Our technical teams continue to work on the upgrade.
The on-going upgrade activity is slower than expected but should be completed later in the evening.
Sorry for the inconvenience.
Posted Nov 19, 2022 - 19:08 UTC
Update
The on-going upgrade activity continue but slower than expected and should finish later in the evening.
Sorry for the inconvenience.
Posted Nov 19, 2022 - 16:04 UTC
Update
The previous latency issue is resolved since 10:30 UTC. On-going upgrade activity continue as expected.
Sorry for the inconvenience.
Posted Nov 19, 2022 - 11:31 UTC
Update
Linked to the on-going upgrade activity, we might have latency on our ability to handle customer cases.
Posted Nov 19, 2022 - 09:22 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2022 - 07:02 UTC
Scheduled
Start time : 19/11/2022 07:00 UTC
End time : 19/11/2022 17:00 UTC
Service impact : Pontential logoff of connected support agent
Service improvement : As part of our continuous improvement policy of our services, we will be doing a version upgrade on one of our application.
Posted Nov 16, 2022 - 05:25 UTC
This scheduled maintenance affected: Support || Africa (MA, SN, TN), Support || France & Benelux (FR, NL), Support || Southern Europe (ES, IT, PT), Support || Americas (CA), Support || APAC (India), Support || Northern Europe (FI, GB, IE), Support || Eastern Europe (CZ, LTE, PL), and Support || Central Europe (DE).