[CA/APAC][Control panel & API] - API Incident Notification

Incident Report for Customer Service

Monitoring

Service has been fully restored since 25/05/2026 12:25 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 25/05/2026 10:01 UTC
Impacted Service(s) : The OVHcloud API (ca.api.ovh.com) and the Control panel are currently experiencing high latency.
Customers Impact : Customers may experience latency or have connectivity issues with the control panel and the API.

We apologize for any inconvenience caused and appreciate your understanding.

Posted May 25, 2026 - 12:27 UTC

Investigating

We are currently investigating an incident affecting our Control panel & API offering, which is causing temporary availability issue in the CA/APAC regions.

Here are some supplementary details :

Start time : 25/05/2026 10:01 UTC
Impacted Service(s) : The OVHcloud API (ca.api.ovh.com) and the Control panel are currently experiencing high latency.
Customers Impact : Customers may experience latency or have connectivity issues with the control panel and the API.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted May 25, 2026 - 10:41 UTC

This incident affects: Control panel & API || Control panel (APAC, CA) and Control panel & API || api.ovh.com (CA).