Customer Service Status - [Global][Customer Services]

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[Global][Customer Services] - Support

Incident Report for Customer Service

Resolved

Start time : 13/01/2022 08:08 UTC
End Time : 13/01/2022 09:21 UTC

Posted Jan 13, 2022 - 09:40 UTC

Identified

Start time : 13/01/2022 08:08 UTC
Ongoing actions : A fix has been done. The situation should return to normal during the next hour

Posted Jan 13, 2022 - 09:03 UTC

Investigating

Start time : 13/01/2022 08:08 UTC
Service impact : Support agents can no longer : take calls, send and receive emails, make some support and make some chat on access Service
Ongoing actions : Our technicians are currently investigating.

Posted Jan 13, 2022 - 08:56 UTC

This incident affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).