OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[CA][Customer service] API/Control panel/Order funnel degraded service
Incident
Report for Customer Service
Resolved
We had an incident on Control panel & API offer which has now been resolved.
Here are some supplementary details :
Start time : 12/10/2026 08:15 UTC
End time : 14/10/2026 16:23 UTC
Impacted Service(s) : High error rates were detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.
Customers Impact : Customers may have experienced issues when using the Customer Panel, the OVHcloud API, or the Order funnel for the IAM, KMS IP, Web Hosting, and Domain services.
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Here are some supplementary details :
Start time : 12/10/2026 08:15 UTC
End time : 14/10/2026 16:23 UTC
Impacted Service(s) : High error rates were detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.
Customers Impact : Customers may have experienced issues when using the Customer Panel, the OVHcloud API, or the Order funnel for the IAM, KMS IP, Web Hosting, and Domain services.
Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
This incident affected: Control panel & API || Control panel (CA) and Control panel & API || api.ovh.com (CA).