OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Control panel & API] - Order products unavailable.
Incident
Report for Customer Service
Resolved
We are pleased to inform you that the incident affecting our Control panel & API has been resolved.
Start time : 02/09/2025 12:32 UTC
End time : 02/09/2025 13:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 02/09/2025 12:32 UTC
End time : 02/09/2025 13:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Control panel & API offering, which is causing temporary ordering issue globally.
Here are some supplementary details :
Start time : 02/09/2025 12:32 UTC
Impacted Service(s) : Control panel & API order service is unavailable.
Customers Impact : Most products are no longer available to order.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 02/09/2025 12:32 UTC
Impacted Service(s) : Control panel & API order service is unavailable.
Customers Impact : Most products are no longer available to order.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Control panel & API || api.ovh.com (EU, CA) and Control panel & API || Control panel (APAC, CA, EU, US).