OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[India][Support] - Call Center is unreachable through phone number
Incident
Report for Customer Service
Resolved
Start time : 22/11/2024 07:13 UTC
End time : 25/11/2024 11:32 UTC
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End time : 25/11/2024 11:32 UTC
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Update
Support Call center is unreachable through phone.
Our provider is currently analyzing the cause of the incident.
We are awaiting the provider's analysis feedback
We apologize for the inconvenience and thank you for your understanding.
Our provider is currently analyzing the cause of the incident.
We are awaiting the provider's analysis feedback
We apologize for the inconvenience and thank you for your understanding.
Investigating
An incident is in progress on our Custom Service offer.
Please be aware that this is currently affecting the functionality.
Here is detail for this incident :
Start time : 22/11/2024 07:13 UTC
Service impact : Support Call center is unreachable through phone.
Ongoing actions : Investigating
Workaround : Customer can reach support through Ticketing/Livechat.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Please be aware that this is currently affecting the functionality.
Here is detail for this incident :
Start time : 22/11/2024 07:13 UTC
Service impact : Support Call center is unreachable through phone.
Ongoing actions : Investigating
Workaround : Customer can reach support through Ticketing/Livechat.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Support || APAC (India).