OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[AFRICA/DE/CZ/LTE/PL/NL/FI/GB/IE/ES/IT/PT][Support] - Support unreachable by phone
Incident
Report for Customer Service
Resolved
Start time : 28/11/2023 09:30 UTC
End time : 28/11/2023 10:20 UTC
Service impact : Support was temporarily unreachable by phone
Root cause : An incident on our provider’s side caused the issue.
Our technical teams resolved the issue. All impacted services are now operational.
End time : 28/11/2023 10:20 UTC
Service impact : Support was temporarily unreachable by phone
Root cause : An incident on our provider’s side caused the issue.
Our technical teams resolved the issue. All impacted services are now operational.
Monitoring
Support is reachable by phone since 10:20 UTC.
Our teams are currently monitoring the situation.
Our teams are currently monitoring the situation.
Update
Our teams are currently working with our provider to solve the issue.
Update will be posted as significant progress is made.
Update will be posted as significant progress is made.
Investigating
Start time : 28/11/2023 09:30 UTC
Service impact : Support is temporarily unreachable by phone
Workaround : The Help Centre: https://help.ovhcloud.com remain accessible, you can create your tickets from there.
Also, you can use our Live chat to reach us.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact : Support is temporarily unreachable by phone
Workaround : The Help Centre: https://help.ovhcloud.com remain accessible, you can create your tickets from there.
Also, you can use our Live chat to reach us.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
This incident affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), Support || Northern Europe (FI, GB, IE), and Support || France & Benelux (NL).