OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU][Customer Service] - API - Customer Panel - Order funnel incident notification
Incident
Report for Customer Service
Resolved
Start time : 17/07/2024 12:16 UTC
End time : 17/07/2024 12:23 UTC
Service impact : High response time and high error rate causing errors on customers navigation or customer scripts on eu.api.ovh.com, API used by customer panel & order funel
Root cause : Due to a hardware issue, some hosts were malfunctioning
Our technical teams resolved the issue. All impacted services are now operational.
End time : 17/07/2024 12:23 UTC
Service impact : High response time and high error rate causing errors on customers navigation or customer scripts on eu.api.ovh.com, API used by customer panel & order funel
Root cause : Due to a hardware issue, some hosts were malfunctioning
Our technical teams resolved the issue. All impacted services are now operational.
This incident affected: Control panel & API || Control panel (EU) and Control panel & API || api.ovh.com (EU).