[EU/CA][Control panel & API] - Manager Incident Notification

Incident Report for Customer Service

Resolved

We are pleased to inform you that the incident affecting our Control Panel offering has been resolved.

Start time : 17/08/2026 15:30 UTC
End time : 17/08/2026 16:15 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Aug 17, 2026 - 16:17 UTC

Identified

We are currently experiencing an ongoing incident.
We have determined the origin of the issue affecting our Control Panel offer in EU/CA regions.

Here are some supplementary details :

Start time : 17/08/2026 15:30 UTC
Impacted Service(s) : The Manager is temporarily unavailable in EU/CA regions.
Customers Impact : Customers are temporarily unable access or make changes to their impacted services in the specified regions via OVHcloud Control Panel Manager.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Aug 17, 2026 - 16:10 UTC

This incident affected: Control panel & API || Control panel (CA, EU).