OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Support] - Support ticketing tool maintenance
Scheduled Maintenance
Report for Customer Service
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
Please be advised that the scheduled maintenance operation has been rescheduled.
Please find the revised calendar below:
This may temporarily affect availability.
Start time : 29/10/2024 22:00 UTC
End time : 29/10/2024 23:00 UTC
Service impact : Customers won't be able to create tickets for 1 hour during the maintenance
Service improvement : We need to implement a maintenance to improve the stability of our support ticketing tool.
Workaround : Support will still be reachable via Phone and LiveChat.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Thank you for your understanding.
Please find the revised calendar below:
This may temporarily affect availability.
Start time : 29/10/2024 22:00 UTC
End time : 29/10/2024 23:00 UTC
Service impact : Customers won't be able to create tickets for 1 hour during the maintenance
Service improvement : We need to implement a maintenance to improve the stability of our support ticketing tool.
Workaround : Support will still be reachable via Phone and LiveChat.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Thank you for your understanding.
Update
We will be undergoing scheduled maintenance during this time.
Below you can find more information regarding the maintenance.
Start time : 09/10/2024 21:00 UTC
End time : 09/10/2024 22:00 UTC
Service impact : Customers won't be able to create tickets for 1 hour during the maintenance
Service improvement : We need to implement a maintenance to improve the stability of our support ticketing tool.
Workaround : Support will still be reachable via Phone and LiveChat
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Thank you for your understanding.
Below you can find more information regarding the maintenance.
Start time : 09/10/2024 21:00 UTC
End time : 09/10/2024 22:00 UTC
Service impact : Customers won't be able to create tickets for 1 hour during the maintenance
Service improvement : We need to implement a maintenance to improve the stability of our support ticketing tool.
Workaround : Support will still be reachable via Phone and LiveChat
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Thank you for your understanding.
Update
We will be undergoing scheduled maintenance during this time.
Scheduled
As part of our continuous improvement plan, maintenance is scheduled on our support ticketing tool.
This may temporarily affect availability.
Start time : 09/10/2024 21:00 UTC
End time : 09/10/2024 22:00 UTC
Service impact : Customers won't be able to create tickets for 1 hour during the maintenance
Service improvement : We need to implement a maintenance to improve the stability of our support ticketing tool.
Workaround : Support will still be reachable via Phone and LiveChat
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Thank you for your understanding.
This may temporarily affect availability.
Start time : 09/10/2024 21:00 UTC
End time : 09/10/2024 22:00 UTC
Service impact : Customers won't be able to create tickets for 1 hour during the maintenance
Service improvement : We need to implement a maintenance to improve the stability of our support ticketing tool.
Workaround : Support will still be reachable via Phone and LiveChat
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Thank you for your understanding.
This scheduled maintenance affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India, Australia, Asia), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).