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[GLOBAL][Control panel] - cPanel incident notification

Incident Report for Customer Service

Investigating

We are currently experiencing an incident affecting our Control Panel offering (cPanel & WHM)

Please find the details of this incident below :
Start time : 01/05/2026 00:00 UTC
Impacted Service(s) : cPanel & WHM Control Panel.
Customers Impact : Customers may experience security risks on servers running cPanel & WHM.

To immediately address and protect from any security concerns, OVHcloud teams highly recommends anyone using a cPanel image to execute the recommended patch, as described by cPanel, on the CVE documentation.

https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026

If you are using an OVHcloud provided cPanel template, please be advised that our image is not yet patched.
If you need to reinstall your template for any reason between now and our patches being applied, you will need to execute the recommended steps to patch again, to ensure you remain secure.

We will update here as soon as our cPanel templates are patched.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 01, 2026 - 22:57 UTC
This incident affects: Control panel & API || Control panel (APAC, CA, EU, US).