OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[Global][Control Panel] - Carbon Calculator
Incident
Report for Customer Service
Resolved
Start time : 01/10/2023 00:00 UTC
End time : 02/10/2023 11:30 UTC
Root cause : The carbon data for september were missing, the carbon calculator invoices generated since yesterday were incompletes.
Our technical teams resolved the issue. All impacted services are now operational.
End time : 02/10/2023 11:30 UTC
Root cause : The carbon data for september were missing, the carbon calculator invoices generated since yesterday were incompletes.
Our technical teams resolved the issue. All impacted services are now operational.
Monitoring
Start time : 01/10/2023 00:00 UTC
Service impact : The carbon data for september are missing, the carbon calculator invoices generated since yesterday are incompletes
Root cause : This incident was caused by connexion issue during data collection.
Ongoing actions : The data has now been retrieved and we are monitoring the incident to confirm its resolution.
Service impact : The carbon data for september are missing, the carbon calculator invoices generated since yesterday are incompletes
Root cause : This incident was caused by connexion issue during data collection.
Ongoing actions : The data has now been retrieved and we are monitoring the incident to confirm its resolution.
This incident affected: Control panel & API || Control panel (EU, CA).