Customer Service Status - [Global][Support]

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[Global][Support] - live chat unavailable

Incident Report for Customer Service

Resolved

Start time : 10/11/2022 11:00 UTC
End Time : 10/11/2022 17:01 UTC
Root cause : service under maintenance
Our technical teams resolved the issue. All impacted services are now operational.

Posted Nov 10, 2022 - 17:02 UTC

Identified

Start time : 10/11/2022 11:00 UTC
Service impact : live chat unavailable
Root cause : the service is under maintenance
Workaround : available through phone, OVH Manager, and email
Dear Customer, our live chat is under maintenance. You can always contact us by phone, thru OVH Manager and by email.

Posted Nov 10, 2022 - 14:06 UTC

This incident affected: Support || Africa (MA, SN, TN), Support || France & Benelux (FR, NL), Support || Southern Europe (ES, IT, PT), Support || APAC (India), Support || Northern Europe (FI, GB, IE), Support || Eastern Europe (CZ, LTE, PL), and Support || Central Europe (DE).