Customer Service Status - [EU][Customer services]

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[EU][Customer services] - Control panel and API

Incident Report for Customer Service

Resolved

Start Time : 16/06/2022 14:52 UTC
End Time : 16/06/2022 15:14 UTC
Service impact : The fix went well, all services are operational again.
Root cause : Incident caused by an error that occurred during maintenance that was in progress.

Posted Jun 16, 2022 - 15:38 UTC

Identified

Update Following to a maintenance which was in progress, this caused the incident.
Our teams are currently working on a fix.

Posted Jun 16, 2022 - 15:17 UTC

Investigating

Start time : 16/06/2022 14:52 UTC
Service impact : Currently customers cannot log in to their customer area, or administer products via the API
Ongoing actions : A fix is in progress to restore the service rapidly.

Posted Jun 16, 2022 - 15:00 UTC

This incident affected: Control panel & API || api.ovh.com (EU).