OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[India][Support] - Support unreachable by phone
Incident
Report for Customer Service
Resolved
Start time : 17/07/2024 04:00 UTC
End time : 17/07/2024 07:17 UTC
Root cause : Incident due to a problem on our operator side.
Our technical teams resolved the issue. All impacted services are now operational.
End time : 17/07/2024 07:17 UTC
Root cause : Incident due to a problem on our operator side.
Our technical teams resolved the issue. All impacted services are now operational.
Update
We are continuing to investigate this issue.
Investigating
Start time : 17/07/2024 04:00 UTC
Service impact : Support is temporarily unavailable by phone in India. This issue only affects Airtel.
Jio and Vodafone are working normally.
Workaround : Customers can come into support using Chat or dial 000 800 040 4567 from another telecom provider like Jio or Vodafone.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact : Support is temporarily unavailable by phone in India. This issue only affects Airtel.
Jio and Vodafone are working normally.
Workaround : Customers can come into support using Chat or dial 000 800 040 4567 from another telecom provider like Jio or Vodafone.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
This incident affected: Support || APAC (India).