OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[Global][Customer Service] - Application update
Scheduled Maintenance
Report for Customer Service
Completed
The scheduled maintenance has been completed.
Update
Service impact : SSO service is restablished
Update
Update start time : 23/03/2024 11:30UTC
Update end time : 23/03/2024 11:40UTC
Service impact : SSO is not available , agent will be not able to take calls and Chat for arround 10 Minutes.
Update end time : 23/03/2024 11:40UTC
Service impact : SSO is not available , agent will be not able to take calls and Chat for arround 10 Minutes.
Update
Our technical teams stopped the maintenance for today and will resume the works at 09:00 UTC.
Service impact : Multiple service cut is expected between 09:00 UTC and 17:00 UTC.
Sorry for any inconvenience caused.
Service impact : Multiple service cut is expected between 09:00 UTC and 17:00 UTC.
Sorry for any inconvenience caused.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
This may temporarily affect availability.
Start time : 22/03/2024 17:00 UTC
End time : 23/03/2024 17:00 UTC
Service impact : On the last day of intervention, there will be 3 downtime on the service, support agents will be unavailable during the 5 minute outage.
No chat or calls will be available during this time.
- Between 07:30 and 08:00 UTC – 5 minutes
- Between 09:00 and 09:30 UTC – 5 minutes
- Between 10:30 and 11:00 UTC – 5 minutes
Service improvement : Following our continuous improvement policy, we will be carrying out an upgrade of one of our communication applications.
Thank you for your understanding.
Start time : 22/03/2024 17:00 UTC
End time : 23/03/2024 17:00 UTC
Service impact : On the last day of intervention, there will be 3 downtime on the service, support agents will be unavailable during the 5 minute outage.
No chat or calls will be available during this time.
- Between 07:30 and 08:00 UTC – 5 minutes
- Between 09:00 and 09:30 UTC – 5 minutes
- Between 10:30 and 11:00 UTC – 5 minutes
Service improvement : Following our continuous improvement policy, we will be carrying out an upgrade of one of our communication applications.
Thank you for your understanding.
This scheduled maintenance affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India, Australia, Asia), and Support || Central Europe (DE).