Start time : 01/07/2024 00:00 UTC End time : 03/07/2024 10:10 UTC Service impact : carbon data for June are unavailable, the carbon calculator invoices can't be generated for last month. Root cause : Software issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 03, 2024 - 10:15 UTC
Identified
Start time : 01/07/2024 00:00 UTC Service impact : carbon data for June are unavailable, the carbon calculator invoices can't be generated for last month. Ongoing actions : Investigating Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jul 02, 2024 - 08:13 UTC
This incident affected: Control panel & API || Control panel (EU, CA).