OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU][Support] - Anormal process rate
Incident
Report for Customer Service
Resolved
Start Time :10/11/2022 08:00 UTC
End Time : 10/11/2022 20:00 UTC
Root cause : We had a delay on emails sending requests processing
Our technical teams resolved the issue. All impacted services are now operational.
End Time : 10/11/2022 20:00 UTC
Root cause : We had a delay on emails sending requests processing
Our technical teams resolved the issue. All impacted services are now operational.
Monitoring
A fix has been implemented.
We observed less delay then previously reported.
We are putting the issue under monitoring as of precaution.
We observed less delay then previously reported.
We are putting the issue under monitoring as of precaution.
Identified
Start time : 10/11/2022 08:00 UTC
Service impact : Customers may experiment delays in products / services related emails reception
Ongoing actions : Investigating
Root cause : We have a delay on emails sending requests processing
Our technical teams are working on the issue. Update will be post as significant progress is made.
Service impact : Customers may experiment delays in products / services related emails reception
Ongoing actions : Investigating
Root cause : We have a delay on emails sending requests processing
Our technical teams are working on the issue. Update will be post as significant progress is made.
This incident affected: Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).