OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU][Customer Service] - API incident notification
Incident
Report for Customer Service
Resolved
Start time : 26/11/2024 02:50 UTC
End time : 26/11/2024 14:05 UTC
Root cause : Incident due a misconfiguration on the network device.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End time : 26/11/2024 14:05 UTC
Root cause : Incident due a misconfiguration on the network device.
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Monitoring
LDP Public API is now fully up & running
Only the pay-as-you-go consumption report is now impacted, all other features work as expected.
A fix has been implemented and we are now monitoring the results.
Only the pay-as-you-go consumption report is now impacted, all other features work as expected.
A fix has been implemented and we are now monitoring the results.
Identified
The services are more stable now, and our teams are continuing to work on the complete resolution.
Investigating
Please be aware an incident is in progress on our Logs Data Platform offer. It this is currently affecting the functionality.
Here is detail for this incident :
Start time : 26/11/2024 02:50 UTC
Service impact : Public API issue on Logs Data Platform service, customers are unable to create or modify their project during the incident.
Ongoing actions : Investigating
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 26/11/2024 02:50 UTC
Service impact : Public API issue on Logs Data Platform service, customers are unable to create or modify their project during the incident.
Ongoing actions : Investigating
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Control panel & API || api.ovh.com (EU).