OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[CA][Customer service] - API degraded service
Incident
Report for Customer Service
Resolved
We are pleased to inform you that the incident affecting our Control panel & API has been resolved.
Start time : 03/09/2025 10:10 UTC
End time : 03/09/2025 10:34 UTC
Root Cause : The incident was caused by an internal API component causing latency.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 03/09/2025 10:10 UTC
End time : 03/09/2025 10:34 UTC
Root Cause : The incident was caused by an internal API component causing latency.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 03/09/2025 10:34 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 03/09/2025 10:10 UTC
Impacted Service(s) : High response times have been detected on OVHcloud API (ca.api.ovh.com).
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 03/09/2025 10:10 UTC
Impacted Service(s) : High response times have been detected on OVHcloud API (ca.api.ovh.com).
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
Start time: 03/09/2025 10:10 UTC
Service impact: High response times have been detected on OVHcloud API (ca.api.ovh.com).
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact: High response times have been detected on OVHcloud API (ca.api.ovh.com).
Our technical teams are working on the issue. Update will be posted as significant progress is made.
This incident affected: Control panel & API || Control panel (CA).