OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU/CA][Control panel & API] - Reduced performance and errors
Incident
Report for Customer Service
Resolved
We are pleased to inform you that the incident affecting our Control panel & API has been resolved.
Start time : 111/02/2026 14:03 UTC
End time : 11/02/2026 14:44 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 111/02/2026 14:03 UTC
End time : 11/02/2026 14:44 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Control panel & API offering, which is causing temporary latency issue in EU and CA regions.
Here are some supplementary details :
Start time : 11/02/2026 14:03 UTC
Impacted Service(s) : Customer can no longer validate their order in the order.
Customers Impact : The customer may encounter an error when attempting to validate their order.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 11/02/2026 14:03 UTC
Impacted Service(s) : Customer can no longer validate their order in the order.
Customers Impact : The customer may encounter an error when attempting to validate their order.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Control panel & API || Control panel (CA, EU).