OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Corporate websites] - OVHcloud Marketplace Incident Notification
Incident
Report for Customer Service
Resolved
We are pleased to inform you that the incident affecting our Marketplace website: https://marketplace.ovhcloud.com/ has been resolved.
Start time : 08/09/2025 00:04 UTC
End time : 08/09/2025 15:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/09/2025 00:04 UTC
End time : 08/09/2025 15:30 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Our teams are currently working on our Marketplace website to make it available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Our teams are currently working on our Marketplace website to make it available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Marketplace website: https://marketplace.ovhcloud.com/.
Here are some supplementary details :
Start time : 08/09/2025 00:04 UTC
Impacted Service(s) : Our Marketplace website: https://marketplace.ovhcloud.com/ is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access our marketplace and make orders in it.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 08/09/2025 00:04 UTC
Impacted Service(s) : Our Marketplace website: https://marketplace.ovhcloud.com/ is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access our marketplace and make orders in it.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Investigating
We are currently experiencing an event affecting our Marketplace website: https://marketplace.ovhcloud.com/.
Start time : 08/09/2025 00:04 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 08/09/2025 00:04 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Corporate websites || Corporate websites.