OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[ERI][Control panel & API] - Control panel incident notification
Incident
Report for Customer Service
Resolved
We are pleased to inform you that the incident affecting our has been resolved.
Start time : 18/12/2025 12:12 UTC
End time : 18/12/2025 15:15 UTC
Root Cause : This incident is caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 18/12/2025 12:12 UTC
End time : 18/12/2025 15:15 UTC
Root Cause : This incident is caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We are currently experiencing an incident affecting our Control panel & API service in ERI Region.
Here is detail for this incident :
Start time : 18/12/2025 12:12 UTC
Impacted Service(s) : Customers may experience issues with network automation.
Customers Impact : Customers are currently unable to update network-related configurations in the ERI region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 18/12/2025 12:12 UTC
Impacted Service(s) : Customers may experience issues with network automation.
Customers Impact : Customers are currently unable to update network-related configurations in the ERI region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Control panel & API service.
Start time : 18/12/2025 12:12 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 18/12/2025 12:12 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Control panel & API || Control panel (EU).