OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[APAC/ASIA/INDIA][Support] - Support unreachable by tickets
Incident
Report for Customer Service
Resolved
Start time : 03/10/2024 09:39 UTC
End time : 03/10/2024 10:41 UTC
Service impact : Customers were unable to create tickets to reach the support.
Workaround : link
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
End time : 03/10/2024 10:41 UTC
Service impact : Customers were unable to create tickets to reach the support.
Workaround : link
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Monitoring
Ongoing actions : No more impact is being observed.
Our technical teams are currently monitoring the situation.
Our technical teams are currently monitoring the situation.
Investigating
Start time : 03/10/2024 09:39 UTC
Service impact : Customers are unable to create tickets to reach the support.
Support is still reachable by Phone and LiveChat.
Workaround : link
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Service impact : Customers are unable to create tickets to reach the support.
Support is still reachable by Phone and LiveChat.
Workaround : link
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Support || APAC (India, Australia, Asia).