OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Control Panel] - Carbon Calculator incident notification
Incident
Report for Customer Service
Resolved
We are pleased to inform you that the incident affecting our has been resolved.
Start time : 02/10/2025 05:30 UTC
End time : 09/10/2025 13:36 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 02/10/2025 05:30 UTC
End time : 09/10/2025 13:36 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Control Panel offer.
Here are some supplementary details :
Start time : 02/10/2025 05:30 UTC
Impacted Service(s) : Carbon data are partially unavailable.
Customers Impact : Some customers may find that their carbon data is partially missing for September 2025.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 02/10/2025 05:30 UTC
Impacted Service(s) : Carbon data are partially unavailable.
Customers Impact : Some customers may find that their carbon data is partially missing for September 2025.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
This incident affected: Control panel & API || Control panel (APAC, CA, EU, US).