OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Support] - ServiceNow OneGate (Production)/ Help Centre portal maintenance
Scheduled Maintenance
Report for Customer Service
Completed
Start time : 04/09/2023 16:00 UTC
End time : 04/09/2023 17:15 UTC
Service impact : Punctual slowness or logoff of the application might be observed during the maintenance
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround : Help Center will remain accessible https://help.ovhcloud.com along with the Manager https://www.ovh.com/manager. If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency. You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
End time : 04/09/2023 17:15 UTC
Service impact : Punctual slowness or logoff of the application might be observed during the maintenance
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround : Help Center will remain accessible https://help.ovhcloud.com along with the Manager https://www.ovh.com/manager. If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency. You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
Update
Operations are taking longer than expected, the new end time is scheduled for 04/09/2023 18:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Start time : 04/09/2023 16:00 UTC
End time : 04/09/2023 17:00 UTC
Service impact : Punctual slowness or logoff of the application might be observed during the maintenance
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround : Help Center will remain accessible https://help.ovhcloud.com along with the Manager https://www.ovh.com/manager. If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency. You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
End time : 04/09/2023 17:00 UTC
Service impact : Punctual slowness or logoff of the application might be observed during the maintenance
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround : Help Center will remain accessible https://help.ovhcloud.com along with the Manager https://www.ovh.com/manager. If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency. You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md
This scheduled maintenance affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).