OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[EU][Customer Service] - Manager degradation incident notification
Incident
Report for Customer Service
Resolved
Start Time : 05/12/2024 10:45 UTC
End Time : 05/12/2024 12:30 UTC
Service impact :We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident
End Time : 05/12/2024 12:30 UTC
Service impact :We would like to inform you that the incident have been resolved and the situation is back to normal.
Root cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident
Identified
This incident is due to a software issue.
Our teams are fully mobilized and actively working to resolve this problem.
Our teams are fully mobilized and actively working to resolve this problem.
Investigating
Please be aware an incident is in progress on our Control panel. It this is currently affecting the functionality.
Here is detail for this incident :
Start time : 05/12/2024 10:45 UTC
Service impact : The following actions are impacted : Network configuration tasks, reinstall OS tasks , server delivery and reboot server.
Ongoing actions : Investigating
Our teams are fully mobilized and actively working to resolve this problem.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 05/12/2024 10:45 UTC
Service impact : The following actions are impacted : Network configuration tasks, reinstall OS tasks , server delivery and reboot server.
Ongoing actions : Investigating
Our teams are fully mobilized and actively working to resolve this problem.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Control panel & API || api.ovh.com (EU).