OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[EU/CA][Customer Service] Manager - Order funnel perturbation notification
Incident Report for Customer Service
Resolved
Start time : 04/09/2024 12:59 UTC
End time : 04/09/2024 16:10 UTC
Root cause : This incident was due to network issue.
We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Posted Sep 04, 2024 - 16:13 UTC
Update
We are continuing to monitor for any further issues.
Posted Sep 04, 2024 - 14:07 UTC
Monitoring
Some ongoing operations may have impacted latency toward some of our websites.

Here is details of the situation :

Start time : 04/09/2024 12:59 UTC
Service impact : Clients may have experienced slowness on the OVH manager and order funnel.
Ongoing actions : Monitoring

Our teams resoved the situation.
We are fully mobilized and we will keep you informed of developments and the complete resolution of the situation.

We apologize for the inconvenience and thank you for your understanding.
Posted Sep 04, 2024 - 13:38 UTC
This incident affected: Control panel & API || api.ovh.com (CA) and Corporate websites || Corporate websites.