Start time : 02/09/2024 12:30 UTC End time : 02/09/2024 17:19 UTC Service status : We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Sep 02, 2024 - 17:28 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 02, 2024 - 14:35 UTC
Investigating
An incident is in progress on our Customer Service offer.
Please be aware that this is currently affecting the Functionality
Here is detail for this incident :
Start time : 02/09/2024 12:30 UTC Service impact : Only customers in Great Britain are unable to access their server display on the manager following the production of the new Baremetal ranges. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Sep 02, 2024 - 14:35 UTC
This incident affected: Control panel & API || Control panel (EU).