OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GLOBAL][Customer Service] - Support perturbations
Incident
Report for Customer Service
Resolved
Start time : 30/01/2024 14:40 UTC
End time : 30/01/2024 15:13 UTC
Service impact : Customers faced perturbations to contact our support
Our technical teams resolved the issue. All impacted services are now operational.
End time : 30/01/2024 15:13 UTC
Service impact : Customers faced perturbations to contact our support
Our technical teams resolved the issue. All impacted services are now operational.
Monitoring
No more perturbations present since 15:13 UTC.
Our teams are currently monitoring the situation.
Our teams are currently monitoring the situation.
Identified
The issue has been identified. A fix has been implemented.
Impacted services are coming back up.
We are monitoring the result
Impacted services are coming back up.
We are monitoring the result
Investigating
Start time : 30/01/2024 14:40 UTC
Service impact : Customers may face perturbations to contact our support
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Service impact : Customers may face perturbations to contact our support
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
This incident affected: Support || Africa (MA, SN, TN), Support || Eastern Europe (CZ, LTE, PL), Support || France & Benelux (FR, NL), Support || Americas (CA), Support || APAC (India, Australia, Asia), Support || Southern Europe (ES, IT, PT), Support || Central Europe (DE), and Support || Northern Europe (FI, GB, IE).