OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[CA][API/Control panel] - Order funnel degraded service
Incident Report for Customer Service
Resolved
Start time : 29/10/2024 11:17 UTC
End time : 29/10/2024 11:51 UTC
Root cause : https://hosted-private-cloud.status-ovhcloud.com/incidents/7130f3lzypg5

We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Posted Oct 29, 2024 - 12:11 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2024 - 11:52 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 29, 2024 - 11:48 UTC
Investigating
An incident is in progress on our Control panel offer.

Please be aware that this is currently affecting the functionality

Here is detail for this incident :

Start time : 29/10/2024 11:17 UTC
Service impact : High error rates have been detected on API impacting Customer Panel, OVHcloud;
Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.
Posted Oct 29, 2024 - 11:43 UTC
This incident affected: Control panel & API || Control panel (CA) and Control panel & API || api.ovh.com (CA).