OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GLOBAL][Control Panel] - MX Plan Manager Incident Notification

Incident Report for Customer Service

Resolved

We are pleased to inform you that the incident affecting our Control Panel offering has been resolved.

Start time : 14/08/2026 07:00 UTC
End time : 14/08/2026 08:07 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 14, 2026 - 10:11 UTC

Investigating

We are currently investigating an incident affecting our Control panel & API offering, which is causing temporary availability issue on MX Plan Manager Interface.

Here are some supplementary details :

Start time : 14/08/2026 07:00 UTC
Impacted Service(s) : Delay in processing actions performed on MX Plan Manager interface.
Customers Impact : Actions such as account creation, modification, deletion, and password changes may be delayed.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 14, 2026 - 09:22 UTC
This incident affected: Control panel & API || Control panel (APAC, CA, EU).