OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[EU/CA/US][Customer Service] - API/Manager incident notification
Incident Report for Customer Service
Resolved
Start time : 24/07/2024 09:31 UTC
End time : 24/07/2024 10:18 UTC
Root cause : Configuration malfunction
Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 24, 2024 - 13:34 UTC
Monitoring
Start time : 24/07/2024 09:31 UTC
End time : 24/07/2024 10:18 UTC
Ongoing actions : Our technical teams is monitoring the situation.
All impacted services are now operational. API, manager and order funnel are available.
Posted Jul 24, 2024 - 10:30 UTC
Identified
Our teams are currently working on resolving the incident.
Services will be gradually restored.
Update will be posted as significant progress is made.
Posted Jul 24, 2024 - 10:19 UTC
Investigating
Start time : 24/07/2024 09:31 UTC
Service impact : You may experiencing high error rate on API, Customer Panel and order funel.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted Jul 24, 2024 - 09:43 UTC
This incident affected: Control panel & API || Control panel (EU, CA) and Control panel & API || api.ovh.com (EU, CA).