OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[CA][Control panel & API] - Control panel incident notification
Incident
Report for Customer Service
Resolved
We are pleased to inform you that the incident affecting our Control panel & API offering has been resolved.
Start time : 09/07/2026 08:44 UTC
End time : 09/07/2026 09:20 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 09/07/2026 08:44 UTC
End time : 09/07/2026 09:20 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an incident affecting our Control panel & API service in CA Region.
Here is detail for this incident :
Start time : 09/07/2026 08:44 UTC
Impacted Service(s) : High response times have been detected on API impacting Canadian Customer Panel, especially VPS section.
Customers Impact : Customers may experience slowness on their customers panel on VPS section.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 09/07/2026 08:44 UTC
Impacted Service(s) : High response times have been detected on API impacting Canadian Customer Panel, especially VPS section.
Customers Impact : Customers may experience slowness on their customers panel on VPS section.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Control panel & API || Control panel (CA).