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OVHcloud Customer Services Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[Global][Control Panel] - Carbon Calculator
Incident Report for Customer Service
Resolved
Start time : 01/05/2024 00:01 UTC
End time : 02/05/2024 10:10 UTC
Service impact : Services are working as they should be.
Root cause : It was due to a malfunction on a software.
Posted May 02, 2024 - 10:16 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 02, 2024 - 07:27 UTC
Investigating
Start time : 01/05/2024 00:01 UTC
Service impact : The carbon datas for april are missing, the carbon calculator invoices generated since yesterday are incompletes
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Posted May 02, 2024 - 07:26 UTC
This incident affected: Control panel & API || Control panel (EU, CA).
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