OVHcloud Customer Services Status

Current status
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[CA][Customer Service] - Renewal services
Incident Report for Customer Service
Start time : 04/09/2023 15:03 UTC
End time : 04/09/2023 10:20 UTC
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.
Posted Sep 07, 2023 - 10:34 UTC
The issue has been identified and a fix is being implemented.
Posted Sep 07, 2023 - 09:14 UTC
Start time : 04/09/2023 15:03 UTC
Service impact : Customers who are under manual renewal are not able to renew their expired services. The follow up is currently suspended to prevent customer services interruption.
Ongoing actions : Our technical teams are investigating on the issue. Update will be post as significant progress is made.
Posted Sep 07, 2023 - 09:02 UTC
This incident affected: Control panel & API || Control panel (CA).