OVHcloud Customer Services Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[CA][Customer Service] - Renewal services
Incident
Report for Customer Service
Resolved
Start time : 04/09/2023 15:03 UTC
End time : 04/09/2023 10:20 UTC
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.
End time : 04/09/2023 10:20 UTC
Root cause : Software issue
Our technical teams resolved the issue. All impacted services are now operational.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Start time : 04/09/2023 15:03 UTC
Service impact : Customers who are under manual renewal are not able to renew their expired services. The follow up is currently suspended to prevent customer services interruption.
Ongoing actions : Our technical teams are investigating on the issue. Update will be post as significant progress is made.
Service impact : Customers who are under manual renewal are not able to renew their expired services. The follow up is currently suspended to prevent customer services interruption.
Ongoing actions : Our technical teams are investigating on the issue. Update will be post as significant progress is made.
This incident affected: Control panel & API || Control panel (CA).