Start Time : 25/05/2023 08:50 UTC End Time : 25/05/2023 10:00 UTC Root cause : The incident was due to a software issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted May 25, 2023 - 10:34 UTC
Update : The service is available again, but with degraded performance following the reboot of the service. We will come back to you as soon as the service is optimally available.
Posted May 25, 2023 - 10:24 UTC
Start time : 25/05/2023 08:50 UTC Service impact : You cannot create ticket or access documentation from : https://help.ovhcloud.com Ongoing actions : Investigating Workaround : You can create your tickets from your customer panel https://www.ovh.com/manager . If you have a Business or Enterprise level of support, your dedicated phone number is available to reach your technical advisor in case of emergency
Our technical teams are working on the issue. Update will be post as significant progress is made.
Posted May 25, 2023 - 09:34 UTC
This incident affected: Control panel & API || Control panel (EU, CA).