Resolved -
We had an incident on Control panel & API offer in EU and CA regions which has now been resolved.
Here are some supplementary details :
Start time : 04/06/2026 13:32 UTC End time : 04/06/2026 13:49 UTC Impacted Service(s) : The APIv6 / Manager returned an HTTP 500 error in the EU and CA regions. Customers Impact : Customers were temporarily unable to retrieve or list their DNS zones. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Jun 4, 14:19 UTC
Completed -
The scheduled maintenance has been completed. Thank you for your understanding.
Jun 1, 11:59 UTC
Update -
The current maintenance is still in progress. We will inform you when it's finished.
May 30, 12:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:01 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Control Panel and API service.
Start time : 30/05/2026 08:00 UTC End time : 30/05/2026 10:00 UTC Service impact : Customers may experience performance degradation and/or brief service unavailability during the maintenance window. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Control Panel and API.
Thank you for your understanding.
May 29, 15:32 UTC
Completed -
All services are operational.
May 30, 10:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Support offer.
Start time : 30/05/2026 08:00 UTC End time : 30/05/2026 10:00 UTC Service impact : Help Center could be temporarily unavailable for 15 minutes during this maintenance. Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Thank you for your understanding.
May 20, 12:00 UTC