All Systems Operational

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Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Control panel & API || Control panel Operational
APAC Operational
CA Operational
EU Operational
US Operational
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[GLOBAL][Support] - Ticketing tool maintenance notification Nov 14, 2026 07:00-13:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Ticketing tool.

Start time : 14/11/2026 07:00 UTC
End time : 14/11/2026 13:00 UTC
Service impact : During the maintenance window, response times for customer requests submitted through our Ticketing tool may be longer than usual.
All requests will continue to be handled.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Ticketing tool.

Thank you for your understanding.
Posted on Oct 19, 2026 - 20:26 UTC

Oct 20, 2026

No incidents reported today.

Oct 19, 2026

[CA][Customer Service] - Control panel & API Maintenance Notification
Completed - All services are operational.
Oct 19, 09:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 08:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API services.

Start time : 19/10/2026 08:00 UTC
End time : 19/10/2026 09:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Oct 13, 21:16 UTC
[US][Customer Service] - Control panel & API maintenance notification
Completed - All services are operational.
Oct 19, 09:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control panel & API services.

Start time : 19/10/2026 08:00 UTC
End time : 19/10/2026 10:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Sep 21, 13:14 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

[CA][Customer service] API/Control panel/Order funnel degraded service
Resolved - We had an incident on Control panel & API offer which has now been resolved.

Here are some supplementary details :

Start time : 12/10/2026 08:15 UTC
End time : 14/10/2026 16:23 UTC
Impacted Service(s) : High error rates were detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.
Customers Impact : Customers may have experienced issues when using the Customer Panel, the OVHcloud API, or the Order funnel for the IAM, KMS IP, Web Hosting, and Domain services.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Oct 14, 16:40 UTC

Oct 13, 2026

[GLOBAL][Support] - Help Center - Community portal maintenance notification
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Oct 13, 15:36 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Support offer.

Start time : 20/10/2026 22:00 UTC
End time : 20/10/2026 23:00 UTC
Service impact : Help Center, Community portals and Live Chat access could be temporarily degraded or temporarily down due to possible slowness during this maintenance.
Service improvement : As part of our continuous improvement policy, we will update the application to improve security and stability.
Workaround :If you have a Business or Enterprise level of support, your dedicated phone number is available to reach you technical advisor in case of emergency.
You can also access our documentation directly on our GitHub repository : https://github.com/ovh/docs/blob/develop/pages/index.md

Thank you for your understanding.
Oct 9, 20:04 UTC
[CA][Customer service] API/Control panel/Order funnel degraded service
Resolved - We would like to inform you that the incident affecting our Customer Service offering in the CA zone has now been resolved.

Please find the details of this incident below :
Start time : 12/10/2026 17:33 UTC
End time : 12/10/2026 18:06 UTC
Impacted Service(s) : High error rates were detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.
Customers Impact : Customers may have experienced issues when using the Customer Panel, the OVHcloud API or the Order funnel.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Oct 13, 07:33 UTC
Monitoring - Service has been fully restored since 12/10/2026 18:06 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time: 12/10/2026 17:33 UTC
Impacted Service(s) :High error rates have been detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.

We apologize for any inconvenience caused and appreciate your understanding.
Oct 12, 18:53 UTC
Investigating - Start time: 12/10/2026 17:33 UTC
Service impact: High error rates have been detected on API impacting Customer Panel, OVHcloud API (ca.api.ovh.com) and Order funnel.
Our technical teams are working on the issue. Update will be posted as significant progress is made.
Oct 12, 18:02 UTC

Oct 12, 2026

Oct 11, 2026

No incidents reported.

Oct 10, 2026

[GLOBAL][Customer Service] - ServiceNow Maintenance Notification
Completed - All services are operational.
Oct 10, 08:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our ServiceNow service.

Start time : 10/10/2026 06:00 UTC
End time : 10/10/2026 09:00 UTC
Service impact : Customers may experience slow page loading times.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our ServiceNow service to enhance its reliability and performance.

Thank you for your understanding.
Oct 2, 15:45 UTC

Oct 9, 2026

No incidents reported.

Oct 8, 2026

[EU][Control panel & API] - API maintenance notification
Completed - We would like to inform you that the maintenance on our Control panel API services is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Oct 8, 04:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 04:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control panel API services.

Start time : 08/10/2026 04:00 UTC
End time : 08/10/2026 06:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Sep 17, 08:36 UTC

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

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