OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - Our team is still working on this incident.
Update on service impact: When adding a new region through the manager, you may experience errors up to 10 minutes when navigating in the manager. After maximum 10 minutes, the issue will be automatically resolved.

Future changes are coming to mitigate the problem. These changes are currently in testing phases and will be deployed as soon as possible.

Apr 19, 2024 - 15:27 UTC
Update - Our teams are preparing a patch to mitigate this issue.
Maintenance notifications will be sent.
We apologize for any inconvenience caused.

Apr 09, 2024 - 13:55 UTC
Update - We would like to update you on the current incident.

Our teams are working tirelessly to resolve this incident once and for all.

Mar 25, 2024 - 15:27 UTC
Update - We are continuing to work on a fix for this issue.
Mar 21, 2024 - 14:25 UTC
Identified - After a deep investigation by our technical teams, they found that local zones can be added by submitting a request from the manager, but will take more time than expected.
Our technical teams are currently preparing a fix to resolve the latency problem and the error message displayed on the manager which does not represent the actual status of the request.

Mar 20, 2024 - 19:22 UTC
Investigating - Start time : 20/03/2024 16:18 UTC
Service impact : Adding a new region or local zone through the manager for the Public Cloud offer may fail
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Mar 20, 2024 - 17:41 UTC

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Degraded Performance
EU Degraded Performance
CA Operational
Control panel & API || Control panel Operational
EU Operational
CA Operational
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 6, 2024

No incidents reported today.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024
Resolved - Start time : 01/05/2024 00:01 UTC
End time : 02/05/2024 10:10 UTC
Service impact : Services are working as they should be.
Root cause : It was due to a malfunction on a software.

May 2, 10:16 UTC
Identified - The issue has been identified and a fix is being implemented.
May 2, 07:27 UTC
Investigating - Start time : 01/05/2024 00:01 UTC
Service impact : The carbon datas for april are missing, the carbon calculator invoices generated since yesterday are incompletes
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

May 2, 07:26 UTC
May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Completed - The scheduled maintenance has been completed.
Apr 24, 04:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our internal tools

Start time : 23/04/2024 22:00 UTC
End time : 24/04/2024 02:00 UTC
Service impact : Customer may have some latency on Live Chat and telephony system trying to reach our Technical support"
Service improvement : Microsoft will release a security update for Windows operating systems to address vulnerabilities and improve operating system performance.

Thank you for your understanding.

Apr 23, 17:29 UTC
Apr 23, 2024
Apr 22, 2024

No incidents reported.