OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Update - We are sorry to inform you that this maintenance will take longer than expected.

New end time : 21/11/2024 08:00 UTC

Nov 19, 2024 - 19:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 2024 - 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on OVHcloud community forum.

This may temporarily affect functionality.

Start time : 18/11/2024 08:00 UTC
End time : 21/11/2024 08:00 UTC
Service impact : OVHcloud community forum will be in read only mode during the migration.
Service improvement : In order to improve customer experience, we will migrate our OVHcloud community forum to a new platform (community.ovhcloud.com).

Our technical team ensure a smooth and seamless transition.
However, to perform some technical operations, the OVHcloud community forum will be in read only mode during the migration.

We understand that this may cause some inconvenience, and we appreciate your understanding and patience during this time.

Nov 18, 2024 08:00 - Nov 21, 2024 08:00 UTC

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Control panel & API || Control panel Operational
EU Operational
CA Operational
Corporate websites || Corporate websites Under Maintenance
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled on our Control Panel and API databases.

Start time : 26/11/2024 05:00 UTC
End time : 26/11/2024 7:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : In order to maintain continuous improvement of our databases, we will be doing a version upgrade to our databases.

Thank you for your understanding.

Posted on Nov 19, 2024 - 09:44 UTC
Past Incidents
Nov 20, 2024
Resolved - Start time : 19/11/2024 22:09 UTC
End time : 20/11/2024 01:25 UTC
Root cause : It was due to an update on a software. We have reverted to an earlier version.

We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Nov 20, 15:18 UTC
Monitoring - We are pleased to inform you that the issue impacting your service has been resolved since 20/11/2024 01:25 UTC.
Thank you for your patience as our technical teams worked to find a solution.
We will continue to monitor the situation to ensure that everything stays running smoothly.

Nov 20, 01:47 UTC
Update - We are currently investigating the issue and our technical team is working assiduously to implement a solution.
We will provide an update as soon as we have made sufficient progress.

Nov 20, 01:01 UTC
Investigating - An incident is in progress on our dedicated servers offer.

Please be aware that this is currently affecting the functionality.

Here is detail for this incident :

Start time : 19/11/2024 22:09 UTC
Service impact : We regret to inform you that some customers may have encountered difficulties when ordering dedicated servers.
Ongoing actions : We are currently investigating the issue and our technical teams are working on a solution. We will provide an update as soon as we have made progress.
Related incident : https://bare-metal-servers.status-ovhcloud.com/incidents/9m2zgpz8dv6q

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Nov 20, 00:35 UTC
Nov 19, 2024

Unresolved incident: [GLOBAL][Corporate websites] - OVHcloud community forum migration notification.

Nov 18, 2024
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.