Customer Service Status

OVHcloud Customer Services Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

All Systems Operational

About This Site

Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational

EU Operational

CA Operational

Control panel & API || Control panel Operational

EU Operational

CA Operational

Corporate websites || Corporate websites Operational

Support || Africa Operational

MA Operational

SN Operational

TN Operational

Support || Americas Operational

CA Operational

Support || APAC Operational

India Operational

Australia Operational

Asia Operational

Support || Central Europe Operational

DE Operational

Support || Eastern Europe Operational

CZ Operational

LTE Operational

PL Operational

Support || France & Benelux Operational

FR Operational

NL Operational

Support || Northern Europe Operational

FI Operational

GB Operational

IE Operational

Support || Southern Europe Operational

ES Operational

IT Operational

PT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[EU/APAC][Control panel & API] - Keystone API maintenance notification Apr `2`, `2025` `15:00`-`16:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our API services.
This may temporarily affect Latency.

Start time : 02/04/2025 15:00 UTC
End time : 02/04/2025 16:00 UTC
Service impact : You may experience a higher latency for 5 min on keystone.
Service improvement : As part of our policy of continuous improvement, we are rolling out an upgrade to one of our API services.

Thank you for your understanding.
Posted on Mar 28, 2025 - 23:19 UTC

[EU][Control panel & API] - API maintenance notification Apr `7`, `2025` `04:00`-`06:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Control panel API services.

Start time : 07/04/2025 04:00 UTC
End time : 07/04/2025 06:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Posted on Apr 01, 2025 - 17:01 UTC

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

[GLOBAL][Corporate websites] - OVHcloud Community forum incident notification

Resolved - We would like to inform you that the incident on OVHcloud Community forum has now been resolved.

Here is detail for this incident :
Start time : 25/03/2025 13:00 UTC
End time : 25/03/2025 17:00 UTC
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Mar 27, 11:00 UTC

Update - We are currently experiencing an incident affecting our Corporate websites offering, which is causing temporary Availability issues on OVHcloud Community forum.

Here is detail for this incident :
Start time : 25/03/2025 13:00 UTC
Impacted Service(s) : OVHcloud Community forum
Customers Impact : Customers are temporarily encountering the following issues:
- 500 errors
- Published answers disappear
- Slowness
- Code 400 (unsafe content)
- Editing questions, impossible to answer
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mar 25, 15:16 UTC

Investigating - We are currently experiencing an event affecting OVHcloud Community forum.
Start time : 25/03/2025 13:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Mar 25, 15:02 UTC

[EU][Control panel & API] - Public Cloud API maintenance notification

Completed - The maintenance was completed, all services are operational.
Mar 27, 06:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 05:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Control panel API services.

Start time : 27/03/2025 05:00 UTC
End time : 27/03/2025 07:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be implementing an upgrade to our database systems.

Thank you for your understanding.
Mar 26, 16:04 UTC

Mar 26, 2025

[CA][Control panel & API] - Public Cloud API maintenance notification

Completed - The maintenance was completed, All services are operational.
Mar 26, 10:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Public Cloud API services.

Start time : 26/03/2025 09:00 UTC
End time : 26/03/2025 10:00 UTC
Service impact : Customers may experience a few seconds of downtime during the maintenance.
Service improvement : Following our continuous improvement policy, we will be doing a upgrade to our databases.

Thank you for your understanding.
Mar 25, 21:49 UTC

Mar 25, 2025

[GLOBAL][Customer Service] - Ticketing tool/ Help Center/ Community portal maintenance notification

Completed - The scheduled maintenance has been completed.
Mar 25, 19:36 UTC

Update - The current maintenance will take more time than expected.
Below you can find the new information regarding the operation.

Start time : 25/03/2025 18:00 UTC
End time : 25/03/2025 19:40 UTC
Service impact : Our Ticketing tool, Help Center and Community Portal may be temporarily disturbed during the operation.
Service improvement : As part of our continuous improvement policy, we will be rebooting inch nodes to improve software monitoring.
Mar 25, 19:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Ticketing tool, Help Center and Community portal.

This may temporarily affect availability.
Start time : 25/03/2025 18:00 UTC
End time : 25/03/2025 19:00 UTC
Service impact : Our Ticketing tool, Help Center and Community Portal may be temporarily disturbed during the operation.
Service improvement : As part of our continuous improvement policy, we will be rebooting inch nodes to improve software monitoring.

Thank you for your understanding.
Mar 25, 10:16 UTC

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

All Systems Operational

About This Site

Scheduled Maintenance

[EU/APAC][Control panel & API] - Keystone API maintenance notification Apr 2, 2025 15:00-16:00 UTC

[EU][Control panel & API] - API maintenance notification Apr 7, 2025 04:00-06:00 UTC

Past Incidents

[EU/APAC][Control panel & API] - Keystone API maintenance notification Apr `2`, `2025` `15:00`-`16:00` UTC

[EU][Control panel & API] - API maintenance notification Apr `7`, `2025` `04:00`-`06:00` UTC