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OVHcloud Customer Services Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

All Systems Operational

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Welcome to the Customer Service status page for real-time information on system performance and availability.

Control panel & API || api.ovh.com Operational
EU Operational
CA Operational
Control panel & API || Control panel Operational
APAC Operational
CA Operational
EU Operational
US Operational
Corporate websites || Corporate websites Operational
Support || Africa Operational
MA Operational
SN Operational
TN Operational
Support || Americas Operational
CA Operational
Support || APAC Operational
India Operational
Australia Operational
Asia Operational
Support || Central Europe Operational
DE Operational
Support || Eastern Europe Operational
CZ Operational
LTE Operational
PL Operational
Support || France & Benelux Operational
FR Operational
NL Operational
Support || Northern Europe Operational
FI Operational
GB Operational
IE Operational
Support || Southern Europe Operational
ES Operational
IT Operational
PT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

[GLOBAL][Control panel & API] - Public Cloud Billing Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Control panel & API offering in GLOBAL region has been resolved.

Start time : 01/08/2026 02:00 UTC
End time : 01/08/2026 22:32 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 1, 22:33 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Control panel & API offer in the specific GLOBAL region.

Here are some supplementary details :

Start time : 01/08/2026 02:00 UTC
Impacted Service(s) : Public Cloud customer portal billing services.
Alerting mails system have been temporarily stopped by our teams to avoid false positive mail alert.
Customers Impact : Customers may experience inaccurate billing estimates displayed in the Public Cloud control panel.
Customers are temporarily not receiving alerting mails related to their consumption which has been temporarily stopped by our teams until the incident resolution.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 1, 21:32 UTC
Investigating - We are currently investigating an incident affecting our Control panel & API offering, which is causing temporary wrong data displayed on control panel about public cloud usage and forecast in the GLOBAL region.

Here are some supplementary details :

Start time : 01/08/2026 02:00 UTC
Impacted Service(s) : Public Cloud customer portal billing services.
Customers Impact : Customers may experience inaccurate billing estimates displayed in the Public Cloud control panel.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 1, 05:40 UTC

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

[GLOBAL][Customer Service] - KYC (Know Your Customer) incident notification
Resolved - We are pleased to inform you that the incident affecting our Support service has been resolved.

Start time : 28/07/2026 12:00 UTC
End time : 28/07/2026 15:50 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 28, 15:51 UTC
Investigating - We are currently experiencing an incident affecting our Customer Service.

Please find the details of this incident below :
Start time : 28/07/2026 12:00 UTC
Impacted Service(s) : The KYC service is temporarily unavailable.
Customers Impact : Customers are temporarily unable to complete the KYC verification process (GDPR/KYC India/ 2FA).
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 28, 15:03 UTC
[GLOBAL][Corporate websites] - 503 errors incident notification
Resolved - We are pleased to inform you that the incident affecting our website and manager has been resolved.

Here are some supplementary details :

Start time : 28/07/2026 14:53 UTC
End time : 28/07/2026 15:09 UTC
Impacted Service(s) : The website and the Manager are temporarily returning 503 errors.
Customers Impact : Customers may experience difficulties accessing certain pages on our website and the Manager.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 28, 15:12 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

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